SMX Services & Consulting, Inc. ยท 2 weeks ago
Sales Advocate Specialist Multilatina
United States
Contract
Remote
New Grad, Entry LevelSMX Services & Consulting, Inc. is seeking a Sales Advocate Specialist Multilatina to support the Account Executive in the pre-sales process. The role involves managing client interactions, processing sales, and ensuring compliance with client requirements to facilitate timely deal closures.
Information ServicesInformation Technology
Responsibilities
Works in tandem with the Account Executive (AE) assigned to the account with an emphasis on the pre-sales L2Q (Lead-to-Quote)
Serves as backup to cover administrative functions of the AE whenever the AE is unavailable
Owns the MACDs (Move/Add/Change/Disconnect) process for existing services, interacting directly with the client
Process on its own all the small sales, including upgrades and downgrades to existing and new services as defined by the Company's current policy
Assists and follows up with stakeholders to ensure timely delivery of all the quotes requested by the client, including direct coordination with pre-sales and finance and other account executives/pre-sales engineers throughout the LATAM region
Executes all the processes and subprocesses needed to process MACDs that are defined as a direct responsibility of the Commercial Area
Coordinates the timely compliance with all the client requirements and procedures to complete a closed deal, obtaining a Purchase Order (PO) to associate with service billing, etc
Directly interacts with the client's Legal department to help with all the external documentation and administrative tasks required to close a deal, including follow-ups on NDA, MSA (Master Service Agreements), contracts, addendums, schedules, etc
Coordinates with Sales Operations to ensure that a closed deal becomes a processed order in the shortest possible time
Interacts and keeps updated with the Company's systems, including Salesforce
Escalates any situation as needed to the appropriate levels to resolve any outstanding client issues as expeditiously as possible
Qualification
Required
Works in tandem with the Account Executive (AE) assigned to the account with an emphasis on the pre-sales L2Q (Lead-to-Quote)
Serves as backup to cover administrative functions of the AE whenever the AE is unavailable
Owns the MACDs (Move/Add/Change/Disconnect) process for existing services, interacting directly with the client
Process on its own all the small sales, including upgrades and downgrades to existing and new services as defined by the Company's current policy
Assists and follows up with stakeholders to ensure timely delivery of all the quotes requested by the client, including direct coordination with pre-sales and finance and other account executives/pre-sales engineers throughout the LATAM region
Executes all the processes and subprocesses needed to process MACDs that are defined as a direct responsibility of the Commercial Area
Coordinates the timely compliance with all the client requirements and procedures to complete a closed deal, obtaining a Purchase Order (PO) to associate with service billing, etc
Directly interacts with the client's Legal department to help with all the external documentation and administrative tasks required to close a deal, including follow-ups on NDA, MSA (Master Service Agreements), contracts, addendums, schedules, etc
Coordinates with Sales Operations to ensure that a closed deal becomes a processed order in the shortest possible time
Interacts and keeps updated with the Company's systems, including Salesforce
Escalates any situation as needed to the appropriate levels to resolve any outstanding client issues as expeditiously as possible
The resource must be bilingual, with fluency in both English and Spanish
Company
SMX Services & Consulting, Inc.
Driving the Future with Technology, Talent, and Strategic Solutions At SMX Services & Consulting, Inc., we transform the way businesses manage their technology and talent by providing comprehensive solutions in IT & Engineering Staffing, SAP, Cybersecurity, Managed Services, and Digital Health.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Quevedo
CEO
Steve Hodges
Chief Technology Officer
Company data provided by crunchbase