Hengstler-Dynapar · 2 weeks ago
Digital Customer Experience Product Owner
United States
Full-time
Remote
Senior Level
$81K/yr - $151K/yr
5+ years expHengstler-Dynapar is seeking a Digital Customer Experience Product Owner to manage the roadmap and delivery for their B2B eCommerce and product data ecosystem. The role involves improving customer experiences through effective product data management and integration, while partnering with various stakeholders to drive measurable outcomes.
Mechanical Or Industrial Engineering
Responsibilities
Own and continuously refine a multi-quarter roadmap and prioritized backlog for B2B eCommerce + PIM capabilities
Lead discovery with stakeholders and customers/users to identify friction in critical journeys (search/browse, product detail readiness, account-specific visibility, reorder, checkout, order status)
Define requirements for customer-specific catalogs/entitlements (who sees/gets what) roles/permissions, and account hierarchy behavior
Drive product data readiness at scale (large catalog footprint), improving taxonomy, attributes, and enrichment workflows that impact findability and conversion
Define integration requirements and 'data contracts' via OIC: what moves, when (real-time vs batch), validation rules, failure handling, retries, reconciliation, and business-impact SLAs
Coordinate delivery with the development agency, Enterprise Apps, and integration vendor—writing epics/user stories, acceptance criteria, and leading UAT and release readiness
Establish and track KPIs: incremental revenue, portal adoption, % self-served orders, funnel performance, and reduction of data/integration-related issues
Support operational excellence: release communications, training/enablement, and post-launch measurement
Qualification
Required
5+ years in a Product Manager / Product Owner / Platform Owner role for B2B eCommerce, PIM/MDM, or integration-heavy digital platforms
Proven experience defining B2B capabilities like customer-specific catalogs/entitlements, account hierarchies, and roles/permissions
Strong delivery leadership with cross-functional teams and vendors (backlog → build → launch → adoption)
Solid understanding of integration concepts (APIs/iPaaS/ETL; real-time vs batch tradeoffs) and how data quality impacts customer experience
Strong communication, stakeholder management, and prioritization skills in a multi-business-unit environment
Preferred
Experience with BigCommerce B2B, Perfion, and/or Oracle Integration Cloud (OIC)
Experience operating in large-catalog environments and improving taxonomy/attribute strategies
Analytics mindset (funnels, adoption metrics, experimentation/iteration)
Company
Hengstler-Dynapar
Hengstler, Dynapar, Joslyn Clark, Namco, Superior Electric, Veeder-Root, and Eagle Signal are part of a global network of brands known for delivering high-performance industrial solutions.
1001-5000 employees
H1B Sponsorship
Hengstler-Dynapar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (12)
2023 (9)
2022 (10)
2021 (11)
2020 (11)
Funding
Current Stage
Late StageCompany data provided by crunchbase