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NYS Office for People With Developmental Disabilities · 1 week ago

Program Operations Specialist 1

New York, United States

Full-time

Hybrid

Entry, Mid Level

$71K/yr - $89K/yr

2+ years exp

The NYS Office for People With Developmental Disabilities is seeking a Program Operations Specialist 1 to support the Service Access Program Implementation and Stakeholder Support. The role involves performing administrative duties related to various service units, assisting with service requests, and ensuring compliance with OPWDD policies.

CommunitiesHealth CareWellness

Responsibilities

Have proficient computer skills including data entry, use of databases, spreadsheets, and Microsoft products such as Excel, Word, Outlook, Power Point, TEAMS, SharePoint, and others as necessary

Assist the Unit Leader with receiving, reviewing, and processing service requests, this may include self-direction budgets, requests for waiver services via authorizations and/or amendments, in addition to housing subsidies

Maintain knowledge and understanding of OPWDD policies and procedures. Review Administrative Memorandums (ADM), Protocols, Policies and Procedures as released; conduct training; and ensure implementation. Emphasis in Development, Self Direction, HCBS Waiver Services and Family Support Services is necessary

Represents the Regional Field Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems

Assist and Participate in any Regional Office Quality Review and Quality Assurance as related to OPWDD service authorization

Participate in local and statewide meetings and other trainings and workgroups as indicated. Public Speaking is required and training with providers such as fiscal intermediaries, support brokers, residential and other service providers, in addition to community partners

Foster effective collaboration and communication with individuals, families, Care Coordination Organizations, agencies, Local Government Units and other stakeholders

Provide technical assistance to Care Coordination Organizations and OPWDD provider agencies as needed

Participate in the regular maintenance of the Regional Field Office’s Policy and Procedural Manual

Process OPWDD Service Terminations as necessary

Assist with OPWDD Enrollments, Track Service requests and authorizations, Maintain Development Plan, process fiscal, prior property approvals, Monitor TABS Reports as necessary, and/or Process DDP1s via CHOICES as related to Department Services

Actively participate in Statewide Community of Practice (COP) Calls including providing feedback on operations, policies, implementation activities and other areas as needed

Review submitted Letters of Intent (LOIs) for various development projects. Projects include but are not limited to acquisition of an IRA or Day Hab program; renovations to an existing or new property; increase or decrease in capacity of a program; relocation of a program and processing all day hab. commercial lease renewals, new leases and/or relocations/renovations

Provide technical guidance and support to voluntary agencies for all development related request utilizing current guidance issued by OPWDD

Review all prior PPAs and property back-up schedules

Manage all special projects assigned by Central Office and RFO leadership

Travel/Site visit to programs and agencies may be required

Additional tasks/duties/projects as assigned

Qualification

Human services experienceData entryOPWDD policiesMicrosoft ExcelPublic speakingTechnical assistanceCollaborationCommunication

Required

A bachelor's degree in a human services field

Two years of experience in a federal or state certified human service program

One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities

This experience must have included information gathering and analysis

Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title

Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement

Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)

Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request

Preferred

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience

Flexibility as needed to accommodate late meetings, travel and/or to complete special projects

Benefits

Health Care Coverage: Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

Paid Parental Leave: Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event.

Paid Holidays and Leave: Thirteen (13) paid holidays each year.

Thirteen (13) days of paid vacation leave initially.

Five (5) days paid personal leave each year.

Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.

Up to three (3) days professional leave each year to participate in professional development events.

Retirement Program: Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

Professional Development and Education and Training: NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities.

Company

NYS Office for People With Developmental Disabilities

The New York State Office for People With Developmental Disabilities (OPWDD) is responsible for coordinating services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.

Founded in 1978

Albany, New York, USA

10001+ employees