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Charles IT · 1 week ago

Jr. Systems Administrator

Middletown, CT

Full-time

Onsite

Entry Level

2+ years exp

Charles IT is dedicated to exceptional service and continuous improvement, fostering a supportive environment for its team members. They are seeking a Junior Systems Administrator to focus on executing large-scale technical initiatives, ensuring projects are delivered on time and within budget while enhancing client security and stability.

ConsultingInformation ServicesInformation TechnologyProfessional Networking

Responsibilities

Participate in project kickoff meetings and discussions to align on expectations, identify risks, and define success criteria

Execute assigned project tasks in alignment with client Statements of Work (SOWs)

Provide post go-live support to ensure a smooth transition and optimal client experience

Track and document issues thoroughly, contributing to process improvements and lessons learned during post-project debriefs

Collaborate with third parties—such as co-managed partners and application vendors—to complete project tasks and provide support as needed

Maintain clear, comprehensive documentation for all project processes, tools, and environments

Draft and deliver client-facing project status updates

Communicate effectively with both clients and internal teams about upcoming changes, potential outages, and overall project impact

Enter daily time entries, expenses, and documentation into ConnectWise

Come prepared for weekly project status check-ins

Contribute to weekly team meetings by raising topics, solving issues, and sharing insights

Support additional project or team-related responsibilities as assigned

Qualification

Technical certificationsWorkstation lifecycle managementServer buildsMigrationsHypervisor migrationsEmail migrations to M365Network upgradesMultitasking skillsCommunication skillsOrganization skillsSelf-motivatedDetail-oriented

Required

2+ years experience in similar level role within Support Division

Strong communication, organization, and multitasking skills

Self-motivated, detail-oriented, and capable of working independently

Committed to delivering results in a fast-paced, client-focused environment

Must pass a background check and hold a valid U.S. driver's license

Preferred

Degree in a relevant technology field preferred

Technical certifications (e.g., Servers, Security, Networking, MDM) a plus

Experience with workstation lifecycle replacements, office build-outs and relocations and application deployments (e.g., MDR, SIEM) is a plus

Preferred experience with: Hypervisor migrations, email migrations to M365, server builds and migrations (e.g., file servers, domain controllers), network upgrades and cross-platform migrations, and application deployments (e.g., CRM, ERP)