DEPLOY · 1 week ago
IT Operations Specialist - Level 1
DEPLOY is a growing IT organization that values automation, precision, and continuous improvement. The IT Operations Specialist – Level 2 plays a key technical role in driving efficiency, automation, and reliability across DEPLOY's client's IT Operations, focusing on building and maintaining automation that eliminates manual work and improves IT operations and support.
Responsibilities
Develop and maintain PowerShell automation for hardware, software, and user lifecycle processes
Manage user accounts, roles, and permissions in Entra ID and Microsoft 365
Administer M365 applications (Exchange, Teams, SharePoint, OneDrive) and automate recurring administrative tasks
Diagnose and resolve Level 2 hardware, software, and user issues, preventing recurrence through automation
Integrate ITSM workflows with automation to streamline requests, fulfillment, and tracking
Execute procurement, logistics, and deployment tasks under IT Operations Manager direction
Maintain up-to-date user, device, and asset records across systems with a strong attention to detail
Support new-site deployments and M&A integrations, coordinating hardware, and account provisioning
Provide surge support for Help Desk operations as needed
Qualification
Required
5+ Years of IT Operation or Systems Administration Experience
Expert level PowerShell scripting, integration, and automation skills
M365 Admin (Exchange, Teams, SharePoint)
Windows desktop administration
Hardware configuration and administration
Preferred
Bachelor's degree in Computer Science Related field