Resource Innovations ยท 4 hours ago
Energy Efficiency Program Coordinator
Resource Innovations is a women-led energy transformation firm dedicated to making an impact. The Energy Efficiency Program Coordinator will empower customers to conserve energy and cut costs by ensuring that programs are executed smoothly, contractors are well-supported, and customers reap the full benefits of our initiatives.
ConsultingEnergyEnvironmental ConsultingInformation ServicesInformation Technology
Responsibilities
Data Entry - enter data into various database applications
Maintain electronic tracking system of applications, rebates and other supporting documents
Generate reports for projects and program operations
Communicate effectively as part of team approach with other departments in servicing customers
Take customer service calls in pursuit of first call resolution
Provide customer service activities such as responding to emails and phone calls
Provide exceptional customer service and call handling in a customer centric environment
Safeguard confidential customer information
May provide peer training to co-workers and job shadowing support as assigned in area of responsibility
Other duties as assigned
Qualification
Required
Must be located in or willing to relocate to New Jersey
2+ years previous customer service and data entry experience required
Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
Exceptional attention to detail, time management, and organizational skills
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
Able to meet deadlines while adapting to shifting priorities and evolving business needs
Experience with various Microsoft programs, including Word, Excel, OneNote and Teams
Excellent written and verbal communication skills
Interest in sustainability and passionate about making a meaningful impact on the environment
Preferred
Bachelor's degree preferred
2+ years of experience in energy efficiency, sustainability, or project coordination preferred
Experience working with utility-sponsored rebate or incentive programs is a plus
Benefits
Three weeks of paid vacation per year
Paid holidays
A 401(k)-retirement plan with employer matching
Health, dental and vision insurance
Other supplemental benefits
Company
Resource Innovations
Resource Innovations is a provider of demand-side management, energy efficiency, and energy consulting services.
Funding
Current Stage
Late StageTotal Funding
unknown2024-04-02Acquired
Recent News
2025-06-21
Company data provided by crunchbase