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American Red Cross · 11 hours ago

Business Operations Coordinator (Tulsa, OK or Wichita, KS)

Wichita, KS

Full-time

Onsite

Mid Level

3+ years exp

The American Red Cross is the world's largest humanitarian network, and they are seeking a Business Operations Coordinator to provide transactional support for finance, operational, and administrative functions. This role involves budget monitoring, vendor management, and logistics support to ensure smooth operations within the region.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Provides administrative budget support including expense coding; financial report dissemination; initiating, monitoring, and approving regional procurement transactions

Collaborates with department leaders to ensure programs are executed within budget

Ensures processes are established and functioning for all cash and card transactions

Supports department directors with analytics for monthly forecasting of expenses

Utilizes and trains staff on internal business systems

Troubleshoots phone and computer issues for the Region

Reviews and assists with tech services requests

Learns, maintains, and supports internal IT platforms used across Operations, ensuring staff and volunteers can effectively use required systems

Ensures repairs are completed within budget and appropriate systems are used to pay vendors

Develops and maintains relationships with vendors supporting each physical location

Obtains proposals for potential new vendors

Provides information/data needed for developing business plans for real estate transactions

Serves as liaison with other sectors for shared facilities/assets

Updates risk management systems with current values/status as appropriate

Maintains fleet inventory records

Ensures appropriate and timely maintenance

Files and maintains insurance claims and follows up on estimates/repairs

Serves as liaison with Fleet Management in other sectors

Supports regional logistics functions, including supply ordering, inventory tracking, warehouse coordination, and distribution of materials for disaster operations and daily business needs

Maintains supply management systems and ensures accurate documentation of incoming/outgoing materials

Coordinates with Disaster Program staff to ensure readiness of supplies and equipment

Participates in event planning meetings

Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol

Provides guidance and data for grant reporting

Prepares various internal reports

Responds to internal/external requests for information and/or documentation

Acts as Region point of contact for FOCIS information

Supports data input and data quality for Operations systems and reporting tools

Develops, maintains, and distributes a regional SOP Manual

Provides training to ensure consistent processes and procedures related to operations functions throughout the Region

May coordinate and train volunteers to assist with daily transactional work such as data input, clerical support, logistics tasks, and other operational needs

Qualification

Financial Administrative SupportBusiness Applications TrainingLogistics ManagementMS Office ProficiencyOrganizational SkillsInterpersonal SkillsTeamworkAttention to Detail

Required

High School or equivalent required

Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required

Ability to work on a team

Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations

Excellent organizational skills and ability to work with attention to detail

Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders

Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook

Travel is required throughout the Region with some travel outside of region

Minimum 2 years of financial, logistics, IT, or facilities administrative support experience in community organizations, government agencies, non-profit organizations, or business

Experience working effectively with volunteers and board members

Experience coordinating finance and administrative functions, including information systems, facilities, and/or supply management

Ability to learn and support internal IT systems and train others in their use

Strong knowledge of federal, state, and local employment laws