Genpact · 5 hours ago
SFDC BA
Richmond, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$80K/yr - $100K/yrGenpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. The Senior Principal Consultant, SFDC Business Analyst role involves working closely with business stakeholders and the Salesforce Technical Architect to understand their needs, translating those needs into Salesforce solutions, and ensuring optimal platform utilization.
AnalyticsArtificial Intelligence (AI)Business Process Automation (BPA)ConsultingInformation TechnologySoftware
Hiring Manager
Rohhit Sharmaa
Responsibilities
Analyzing and capturing requirements, documenting and relaying those to the Technology team members
Modelling business processes and identifying opportunities for process improvements
Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business
Writing concepts, functional design, user stories and acceptance criteria’s, use cases and business process design/requirement documents
Being involved in implementation, training, and testing of the solutions
Supporting business transition and helping to establish change
Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead
Qualification
Required
Experience in one or more domain areas: Banking (Remediation process would be a plus), F&A, supply chain etc
Experience in Operational excellence related projects
Must have experience in writing the functional design documents and user stories for agile development projects
Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects
Experience in complicated software projects
Digital know-how, well versed with Genpact digital tools
Preferred
Effective stakeholder management
Critical thinker, problem solving attitude
Fast and independent decision maker
Excellent documentation and writing skills
Good listener and communicator
Confident presenter
Benefits
Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Work in an environment where governance, transparency, and security are at the core of everything we build
Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Company
Genpact
Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.
Founded in 1997
10001+ employees
H1B Sponsorship
Genpact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (225)
2024 (257)
2023 (208)
2022 (187)
2021 (413)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$750M2025-11-13Post Ipo Debt· $350M
2024-05-30Post Ipo Debt· $400M
2007-08-10IPO
Leadership Team
Balkrishan Kalra
President and Chief Executive Officer
Aswin Chandrasekaran
Senior Vice President
Recent News
Techcircle
2025-12-31
Company data provided by crunchbase