Profound · 2 weeks ago
Office & Community Manager
New York City
Full-time
Onsite
Entry, Mid Level
$80K/yr - $110K/yr
1+ years expProfound is on a mission to help companies understand and control their AI presence, and they are seeking an Office & Community Manager to oversee the daily office experience at their NYC headquarters. This role is essential for ensuring smooth office operations, supporting new hire onboarding, and fostering a positive company culture as the organization grows.
AnalyticsArtificial Intelligence (AI)SEO
Responsibilities
Own day-to-day office operations in NYC — cleaning, maintenance, internet, security, access, supplies, and general readiness
Manage inventory of office supplies, snacks, meals, and equipment
Coordinate with vendors and service providers (building, IT, cleaning, catering, deliveries)
Ensure the office is consistently functional, organized, and ready for people to do their best work
Support new hire onboarding in partnership with Ops — preparing the office, welcoming new hires, and helping them get oriented on Day 1
Run office tours and first-day logistics so new hires know where to go, who to talk to, and how things work
Help execute onboarding touchpoints (welcome breakfasts, first-week moments, basic social connection)
Be the default in-office point person for questions, issues, and day-to-day needs
Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution
Support visiting teammates and leaders with office setup, schedules, and logistics
Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, and London
Qualification
Required
1–3+ years of experience in office management, operations, hospitality, events, or a service-oriented role
Highly organized and reliable — you keep things running and notice issues before they become problems
Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once
People-oriented and approachable — teammates naturally come to you when they need help
Low ego, high ownership — you take pride in doing the unglamorous work well
Thrive in a fast-growing startup environment where things change quickly and processes are built in real time
Benefits
Equity
A full range of benefits and perks
Company
Profound
Profound is an AI visibility and content optimization platform that that helps brands optimize their visibility in generative AI search.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$58.5MKey Investors
Sequoia CapitalKleiner PerkinsSaga Ventures
2025-08-12Series B· $35M
2025-06-18Series A· $20M
2024-08-13Seed· $3.5M
Leadership Team
James Cadwallader
Co-Founder, CEO
Dylan Babbs
Co-founder, CTO
Recent News
Company data provided by crunchbase