Compucom Staffing · 1 hour ago
Level 3 Networking Technician (2nd shift)
Compucom Staffing is a staffing service that provides IT solutions to various companies. They are currently seeking a Level 3 Networking Technician to join their onsite team in Twinsburg, OH, responsible for providing Smart Hands support and assisting in incident resolution for network issues.
ConsultingDeliveryInformation TechnologyStaffing Agency
Responsibilities
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Qualification
Required
Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Minimum 3+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
Minimum 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
Minimum 3+ years of combined experience working in data centers, labs, or server room environments required
Data center experience required
Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
Structured Network Cabling experience
Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types – SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
Fluke Aircheck: Wireless Testing
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
Funding
Current Stage
Late StageCompany data provided by crunchbase