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VMD Corp · 2 months ago

Personnel Security Analyst

Aberdeen, MD

Full-time

Onsite

New Grad, Entry Level

VMD Corp is an award-winning organization in the GovCon industry, seeking a Personnel Security Analyst to provide personnel security support. The role involves assisting the Government in managing a call center and delivering exceptional customer service related to personnel security inquiries.

Cyber SecurityInformation TechnologyService Industry

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Validate and process incoming investigation requests through the Personnel Security Investigation Portal (PSIP)

Process incoming mail and hard copy fingerprint (FP) cards

Review e-QIP investigation form (SF-85, SF-85P, and SF-86) submissions to ensure compliance with ISP standards

Communicate with applicants to assure form standards are met for submission

Provide Customer Support Center (CSC)/help line services to applicants and requesters

Perform e-QIP Reviews for US Army Recruiting Command (USAREC)

Process case terminations - as investigation requests are identified as no longer required by requester or investigation request exceeds PSI-CoE allowed completion time

Submit initial and reinvestigation requests to the Investigation Service Provider (ISP)

Assure that all required documents are complete and attached to the investigation request at submission

Screen investigation requests for derogatory information for the Continuous Evaluation (CE) program

Qualification

Microsoft Office SuiteCustomer service experienceSecret security clearanceAttention to detailDependableCommunication skillsAdaptabilityWork ethic

Required

Must have a High School diploma

Must have experience using Microsoft Windows based operating system (currently Windows 10) with the Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Must have customer service experience

Must be able to obtain (or have the ability to obtain) and maintain a Secret security clearance, based on a Tier 3 (T3) level (formerly NACLC) or equivalent investigation

Preferred

Attention to detail – able to pinpoint minute discrepancies with precision

Intellectual – able to memorize standards to assure conformance

Adaptability – able to relearn and assimilate new processes

Strong work ethic – able to work independently and open to constructive feedback

Dependable – able to meet performance and quality standards as set

Excellent communication skills – must communicate professionally and concisely with applicants and requesters

Company

VMD Corp

About VMD VMD, now a part of Xcelerate Solutions, is a leading defense and national security company, delivering integrated solutions in enterprise security, strategic consulting, and digital transformation.

Founded in 2002