JMG SECURITY SYSTEMS, INC. · 2 months ago
Service Technician – San Diego County
San Diego County, CA
Full-time
Onsite
Senior Level
$35/hr - $39/hr
5+ years expJMG SECURITY SYSTEMS, INC. has been providing top-of-the-line security system solutions in Southern California since 1987. The Service Technician will be responsible for servicing and programming security systems, ensuring customer satisfaction, and complying with applicable codes while acting as a liaison between the company and its clients.
Information TechnologySecurity
Responsibilities
Service and basic programming of residential and commercial security CCTV, ACCESS Control systems, burglar and fire alarm, sprinkler monitoring and life safety systems
Test all repairs made on site in accordance with JMG’s policy
Thorough understanding of NFPA Codes and the ability to apply them to service
Ability to make programming changes to Burglar Alarm, Fire Alarm, and Access Control panels in the field via laptop computer, keypad or local programmer
Thorough understanding of basic Burglar Alarm, Fire Alarm, Access Control, and CCTV, systems design and functionality
Take part in the normal on-call rotation for emergency after-hours service
Accurately complete all paperwork directly related to the servicing of these systems
Notifies Data Entry/QC or the Vice President of Operations of all changes, additions and deletions on all service calls
Accurately complete time cards
Maintain the issued company vehicle to the standards set forth by management
Maintain company issued vehicle, tools and equipment to the standards set forth by management
Maintain vehicle inventory to the levels set forth by management
Maintain a professional appearance at all times
Interface and assist the Sales and JMG staff with technical information necessary to improve service
Ensure customer satisfaction by providing complete and accurate training to the customer on all systems serviced at the customer’s site
Performs daily routine check-ins as required by management
Communicates scheduling issues with the Field Service Supervisor and dispatchers
Performs related services as required
Other duties as assigned
Qualification
Required
At minimum of 5 years hands on experience in the security and fire alarm industry, specifically within installation or service environment
Experience utilizing appropriate software and electronic tools
Flexible with hours during times of high workloads
Must be able to obtain an Alarm Company Employee registration card
Must possess a current California Driver's License
Must have or be working towards completion of the State of California Fire & Life Safety Certification
Strong and effective communicator
Strong customer-service mentality
Strong verbal communication skills
Ability to read, write and comprehend simple instructions and memos
Ability to present information in an effective manner
High School diploma or equivalent
Company
JMG SECURITY SYSTEMS, INC.
Since 1987, JMG SECURITY SYSTEMS has proudly provided businesses throughout Southern California with top-of-the-line security system solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase