Front Desk Customer Service Advisor jobs in United States
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Whip Inc ยท 2 weeks ago

Front Desk Customer Service Advisor

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$48K/yr - $60K/yr

Whip Inc is a mobility provider based in the Washington, DC area, focusing on delivering superior customer service to rideshare drivers. The Front Desk Customer Service Advisor will assist customers in finding the right vehicle, manage the fleet, and ensure a seamless rental experience.

AutomotiveCar SharingDelivery ServiceElectric VehicleFleet ManagementMobile AppsRentalTransportation

Responsibilities

Helping rideshare drivers get the perfect vehicle for their needs
Managing and maintaining our fleet to keep cars road-ready
Problem-solving and assisting drivers with any issues they face
Keeping things running smoothly in a fun, startup atmosphere

Qualification

Customer serviceOrganizational skillsTime managementMicrosoft OfficeGoogle SuiteCommunication skillsRelationship-buildingDetail-oriented

Required

Strong organizational, time management, and multitasking abilities
Proficient in Microsoft Office, Google Suite, or similar tools
Detail-oriented with accuracy in handling documents
Exceptional communication and relationship-building skills
High school diploma or GED required; admin/logistics experience is a plus
Must be 21+, pass background & drug screenings, and have a valid driver's license with a clean record
Flexible schedule, including evenings, weekends, and holidays

Company

Whip Inc

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Tesla for RideHail drivers is the best way for driver's to earn more, add value to the passenger experience and reduce our transportation carbon footprint
dateFounded in 2015
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://drivewhip.com

Funding

Current Stage
Growth Stage
Company data provided by crunchbase