DiMillo's Yacht Sales · 3 weeks ago
Marina Manager/ Office Manager
DiMillos on the Chesapeake East (DOTCE) is seeking a dynamic, goal-oriented individual to join their team as a Marina Manager/Office Manager. This role involves overseeing marina operations, managing slip sales and occupancy, and ensuring exceptional customer service while maintaining facilities.
Leisure Travel & Tourism
Responsibilities
Oversee the upkeep of all DOTCE facilities, including older buildings, docks, and common areas, including, but not limited to: managing maintenance of the swimming pool, office building, service buildings, docks/piers, parking areas, apartment, and bathrooms/showers
Manage all boat slips and related contracts. Working closely with clients and guests to determine appropriate vessel placement, and assist with arrangements for both short- and long-term stays. Provide detailed information on amenities and available slips while creatively maximizing slip utilization
Oversee contracts for seasonal slip holders, including assignment and ongoing management of slips
Manage transient reservations through our web-based system. Maximize occupancy throughout the season by proactively coordinating bookings
Perform routine checks of docks and marina grounds to monitor infrastructure, mechanical systems, vessels, and overall guest experience
Hire, train, and manage seasonal dock staff. Ensure all team members are equipped and prepared to deliver exceptional customer service
Work with subcontractors on routine maintenance tasks as well as capital improvement projects
Collaborate with town, county, and state agencies as needed for facility changes, improvements, regulatory compliance, and permitting
Assist the sales team with documentation, closing packets, and filing excise tax with the Department of Natural Resources (DNR)
Support daily administrative functions for the business, including, coordination with sales and service departments to ensure smooth and efficient operations. Manage office supplies, equipment, and any other required general administrative needs
Assist with processing and managing Accounts Payable for the location
Qualification
Required
Marina Experience required
Outgoing, professional, and highly organized
Strong attention to detail
Basic boating knowledge
Solid project-management skills
Mechanical curiosity
Willingness and desire to collaborate with team members
Ability to oversee the upkeep of all DOTCE facilities
Manage all boat slips and related contracts
Oversee contracts for seasonal slip holders
Manage transient reservations through our web-based system
Perform routine checks of docks and marina grounds
Hire, train, and manage seasonal dock staff
Work with subcontractors on routine maintenance tasks
Collaborate with town, county, and state agencies
Assist the sales team with documentation and filing excise tax
Support daily administrative functions for the business
Assist with processing and managing Accounts Payable
Preferred
Experience in hospitality or guest services
Understanding of Maryland DNR guidelines, MD Clean Marina initiatives, and general state regulations related to waterfront facilities
Competence with Microsoft Outlook, Excel spreadsheets, Dropbox, and marina management software
Awareness of operating costs and the ability to manage or communicate cost-related considerations for the facility
Benefits
401(k)
Employee discount
Health savings account
Retirement plan
Tuition reimbursement
Company
DiMillo's Yacht Sales
DiMillo’s Yacht Sales is a professional yacht dealership and brokerage firm with six locations stretching from Maine to Maryland.
Funding
Current Stage
Early StageCompany data provided by crunchbase