Indiana University Health · 2 months ago
Analyst-Information Services Support Intermediate
1099 N Meridian St, Indianapolis, IN, 46204, US
Full-time
Onsite
Mid Level
3+ years expIndiana University Health is one of Indiana's largest employers focused on transforming healthcare through quality, innovation, and education. The Analyst-Information Services Support Intermediate will provide end user support, conduct problem research, and participate in application upgrades, while collaborating with both technical and business teams.
EducationHealth CareHospital
Responsibilities
Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction
Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution
Participates in the implementation of application upgrades and installation of new releases
Maintains working knowledge of applications within their domain
Contributes to the overall support knowledgebase and training to other business and IT team members
Prioritizes and organizes own work
Qualification
Required
Bachelor's degree preferred or equivalent experience
3-5 years of experience required
Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance
Requires experience with MS Office (PowerPoint, Vizio, Word)
Requires experience facilitating/ leading requirement gathering sessions
Preferred
Experience implementing or supporting Desktop and Mobile Operating systems
Experience with tools such as: Windows Configuration Manager (SCCM), Microsoft Intune, Workspace ONE, Imprivata MAM, PowerShell and scripting
Strong troubleshooting capabilities
Customer-focused approach to service delivery
Company
Indiana University Health
Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
10001+ employees
H1B Sponsorship
Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.19MKey Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M
Leadership Team
Jennifer Alvey
Senior Vice President and Chief Financial Officer
Kelly Whitaker
Program Manager (Supporting SVP/CFO)
Recent News
Inside INdiana Business
2025-12-18
Inside INdiana Business
2025-10-09
2025-09-22
Company data provided by crunchbase