Full Time Customer Service Associate jobs in United States
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Massage Envy ยท 2 weeks ago

Full Time Customer Service Associate

positionOcala, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $14/hr

Massage Envy is a franchise dedicated to helping clients on their wellness journey. They are seeking a Customer Service Associate to provide outstanding customer service, promote the value of Total Body Care, and support clinic operations.

Health Wellness & Fitness

Responsibilities

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Qualification

Customer serviceSales experienceMath skillsComputer skillsCritical thinkingPeople skillsMultitaskingMassage servicesSkin care services

Required

Have a high school diploma (or equivalent)
Previous retail or sales experience
Are critical thinkers with excellent math and computer skills
Ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services

Benefits

Employer-paid healthcare including medical, dental and vision plans
Matching 401(k)
Paid time off for full time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work/life balance
In-depth product and service training
A free massage, skincare or stretch service each month
35% off all products

Company

Massage Envy

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Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.
dateFounded in 2002
location
Scottsdale, AZ, US
people-size51-200 employees
web-link
https://www.MassageEnvy.com

Funding

Current Stage
Growth Stage

Leadership Team

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Shawn Haycock
Co-Founder
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Paul Malek
Chief Financial Officer
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Recent News

The Arizona Republic
Massage Envy founder pays $6.7M for new Scottsdale home with an elevator
2023-10-24
PR Newswire
Massage Envy Announces Scholarship Sweepstakes Winners
2023-10-02
Morningstar
Massage Envy Announces National Scholarship Sweepstakes
2023-09-01
Company data provided by crunchbase