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SouthEast Alaska Regional Health Consortium (SEARHC) · 1 day ago

Quality Management and Accreditation Specialist

Detroit, MI

Full-time

Onsite

Mid Level

$29.82/hr - $41.60/hr

3+ years exp

SouthEast Alaska Regional Health Consortium (SEARHC) is a non-profit health consortium serving the health interests of Southeast Alaska residents. The Quality Management and Accreditation Specialist assists the QMA Manager in overseeing quality management operations, ensuring compliance with regulatory standards, and facilitating quality improvement initiatives across the organization.

Health CareNon Profit

Responsibilities

Assists with the development, implementation, and maintenance of a strong Consortium wide Quality and Accreditation Management Plan, ensuring that all sites have quality programs that support the overall PI Plan while being integrated into the needs of the various sites

Works closely with the policy management process

Facilitates and promotes PI/QI measures and initiative. Ensures compliance is monitored and reported in an appropriate and timely manner

Offers feedback, suggestions and problem solving to ensure that the Quality Plan and programs guide SEARHC improvement efforts. Uses skills in data analysis, chart reviews, and other Quality tools/methodologies to carry out an effective Quality Management and Accreditation plan

Develops, maintains, and utilizes sound working knowledge of accreditation and regulatory standards and serves as primary resource for interpretation and application of standards as they pertain to SEARHC

Remains actively involved in continuing education/training/conferences to keep abreast of standard changes

Facilitates/coaches/guides managers and staff to better understand regulatory standards and how to meet these in the most proficient manner for the organization and resources allotted

Assures appropriate action plans are developed, implemented, and monitored based on data and leading practices as needed to meet regulations

Works closely and collaboratively with the QMA Manager, and front line leaders on quality assessment and risk management issues

Investigates concerns, trends, or risk factors that present risks or safety concerns to patients and the organization

Has a keen understanding of the Incident Reporting system

Assists with investigation and resolution of patient complaints and grievances

Communicates professionally and effectively with all levels of the organization; serves as a resource, mentor, and role model for others as Quality is continuously integrated into everyday processes within the organization

Identifies key stakeholders, develops relationships, and handles political situations in a professional manner to move quality/performance improvement ahead

Works closely with the leaders and staff to ensure that continuous performance improvement is developed and supported as much as possible with the resources available

Takes ownership of the Quality Management and Accreditation Specialist role in the specific divisions/departments and becomes the expert that others seek out when assistance is needed

Fosters a collaborative environment that facilitates others to participate in/take on quality/performance improvement initiatives and tasks

Other duties as assigned including cross coverage of other Quality and Accreditation Management Team member roles

Qualification

Quality ManagementAccreditation StandardsData AnalysisProcess ImprovementRegulatory ComplianceHealthcare ManagementStakeholder ManagementCommunication SkillsTeam CollaborationProblem SolvingMentoring