Soleo Health · 3 months ago
Program Manager, Pharma Relations
Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, and they are seeking a Program Manager of Pharma Relations to lead key pharmaceutical partnerships and ensure seamless program delivery and success. The role involves managing client relationships, overseeing program development, and ensuring that business needs are met through effective communication and project management.
BiotechnologyHealth CareService Industry
Responsibilities
Own client relationship and act as the point of contact for all program services, projects and operational performance issues. Develops lasting relationships that foster client ties
Interacts with clients and project sponsors, stakeholders and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled
Assists in the development, refinement, validation or ensures completion of all projects; seeks insights from the program that are of value to the customer and communicates those insights; manages various work plans to ensure project commitments are met on time
Collaborate and implement on mutually agreed upon written policies and procedures (Business Rules Document(s) (“BRDs”) and process flows in connection with the program alongside the partner
Provide support ensuring that business requirements are identified, understanding of expectations of each party, and establishment of agreed upon milestones and delivery dates are met
Analyzes program processes and makes recommendations for improving efficiency, resulting in expense reduction both internally and for external clients
Effectively communicates relevant project information to superiors. Delivers engaging, informative, well-organized presentations
Manage project development from initiation to closure. Collaborate with internal and external stakeholders to track and report on project milestones and provide status reports
Responds, resolves and/or escalates issues in a timely fashion
Applies comprehensive knowledge and/or engages the appropriate subject matter experts to gain a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Collaborates on technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives
Lead and support strategic meetings with Pharma partners onsite or virtually, summits or vendor partnership meetings, quarterly business reviews (QBR’s) and meetings for program success
Responsible for gathering input and compiling information received from key subject matter experts to create customer specific customization for responses, business reviews, and meetings
Evaluates operational issues to determine how competitive and current it is with the latest trends in the industry
Completes all required duties, projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership
Qualification
Required
Bachelor's degree in Business Administration, Project Management, Healthcare, or a related field (required)
A minimum of 5-7 years of experience in a health care related field
A minimum of 4 years of experience in account management in a health care related field
Experience working with third-party vendors (e.g., Data Aggregators, Hub Providers) and managing contractual agreements
Proven track record of managing projects from initiation to closure, ensuring milestones and deliverables are met
Experience preparing and delivering Quarterly Business Reviews (QBRs) and similar client-facing presentations
Preferred
Advanced degree (preferred)
Benefits
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
Company
Soleo Health
Soleo Health is a pharmacy provider of intravenous and injectable medications for patients with chronic disorders.
Funding
Current Stage
Late StageTotal Funding
unknown2025-02-03Private Equity
2025-02-03Acquired
Recent News
Soleo Health Holdings, Inc.
2025-10-14
Soleo Health Holdings, Inc.
2025-10-06
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