Sales / Operations Lead jobs in United States
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Drybar · 4 weeks ago

Sales / Operations Lead

positionUS-AZ-Tucson
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Drybar is a fun, fast-paced, and team-focused environment, seeking a Sales / Operations Lead to oversee salon and customer operations. This critical role involves upholding Drybar standards, leading the client experience, building local business partnerships, and coordinating sales goals and events.

E-CommerceInternetRetail

Responsibilities

Oversee salon and customer operations
Uphold Drybar standards and lead the client experience
Help streamline shop operations
Build local business partnerships and oversee shop collaborations
Set sales goals for the team
Coordinate membership sales and retention including handling escalations
Coordinate group events and execute the shop’s social media calendar

Qualification

Sales managementCustomer service excellenceProject managementInterpersonal skillsCosmetology license

Required

High School Diploma or Equivalent
Experience and proven track numbers in sales and exceptional customer including but not limited to experience as a sales manager, operations manager, and/or general salon manager
Minimum of One (1) Years of Experience in a fast paced retail, restaurant, beauty, or hospitality setting preferred
Support the implementation of structure, policies, and procedures
Commitment to Customer Service Excellence
Ability to identify and problem solve, set expectations, goals
Strong verbal and written communications skills
Possess strong interpersonal skills to communicate with confidence
Must be an excellent organizer and problem solver with strong project management skills
Must be able to work flexible days and hours; including nights, weekends, and holidays
Competent motivator and ability to upskill team in the areas of sales and customer service as needed

Preferred

Cosmetology license / hair stylist experience a plus

Benefits

Free Services
Retail Discounts
Competitive pay and sales goal based bonuses
Commissions on membership and product sales
Free employee blowouts Sunday - Thursday
40% off all Drybar products, tools and accessories

Company

Drybar

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Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
dateFounded in 2009
location
Irvine, California, USA
people-size1001-5000 employees
web-link
https://www.drybarshops.com

Funding

Current Stage
Late Stage
Total Funding
$48.5M
Key Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M

Leadership Team

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Cameron Webb
Founder + Creative Director
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Recent News

Global Cosmetics News
2025 in Review: Dollars in Dubai – Beauty Investment Defies Global Uncertainty
2025-12-22
PR Newswire
CHLOE WINE COLLECTION AND DRYBAR SHOPS BRING THE BOW TREND TO BLOWOUTS FOR THE ULTIMATE IN PAMPERING DURING THE HECTIC HOLIDAYS
2025-11-18
Business Insider
The Dyson Airwrap and Supersonic hair dryer are both on sale for Prime Day right now for close to their lowest prices ever
2025-10-07
Company data provided by crunchbase