Benchmark Hospitality at DU ยท 3 weeks ago
Business Transient Sales Manager
DoubleTree New York Downtown
Full-time
Onsite
Mid Level
$95K/yr - $105K/yrPyramid Global Hospitality is committed to a People First culture and is seeking a Business Transient Sales Manager for their DoubleTree by Hilton New York Downtown. This role is responsible for driving profitable transient room revenue through the management of corporate negotiated accounts and aligning with Hilton's commercial strategy.
Hospitality
Responsibilities
Develop, negotiate, and manage corporate negotiated rate programs using Hilton-approved tools and guidelines
Drive incremental business transient revenue by prospecting, qualifying, and securing new local and national corporate accounts
Manage and grow an assigned portfolio of negotiated accounts to maximize room nights, ADR, and total account value
Execute Hilton RFP processes, including participation in annual corporate RFP cycles and mid-year rate reviews
Partner closely with Revenue Management to align negotiated rates with demand forecasts, compression periods, and displacement strategies
Utilize Hilton systems (e.g., OnQ, Delphi.fdc/Delphi Sales Cloud, CRM tools) to track account activity, production, and forecasts
Analyze STR, Hilton reporting, and competitive set data to identify opportunities and adjust sales strategies accordingly
Conduct regular sales calls, site inspections, and client entertainment to build long-term relationships and brand loyalty
Build strong relationships with local account managers and partners
Identify and communicate VIP arrivals to ensure proper guest recognition and service coordination
Collaborate with Marketing and Operations to ensure negotiated program compliance, seamless execution, and exceptional guest satisfaction
Actively promote Hilton Honors enrollment and participation to drive direct bookings and loyalty retention
Represent the hotel at Hilton-sponsored events, trade shows, and local industry functions as appropriate
Meet or exceed assigned KPIs, including negotiated room nights, ADR, RevPAR index growth, and account production goal
Qualification
Required
Experience in driving profitable transient room revenue through acquisition, negotiation, and management of corporate negotiated accounts
Ability to develop, negotiate, and manage corporate negotiated rate programs using Hilton-approved tools and guidelines
Experience in driving incremental business transient revenue by prospecting, qualifying, and securing new local and national corporate accounts
Ability to manage and grow an assigned portfolio of negotiated accounts to maximize room nights, ADR, and total account value
Experience executing Hilton RFP processes, including participation in annual corporate RFP cycles and mid-year rate reviews
Ability to partner closely with Revenue Management to align negotiated rates with demand forecasts, compression periods, and displacement strategies
Experience utilizing Hilton systems (e.g., OnQ, Delphi.fdc/Delphi Sales Cloud, CRM tools) to track account activity, production, and forecasts
Ability to analyze STR, Hilton reporting, and competitive set data to identify opportunities and adjust sales strategies accordingly
Experience conducting regular sales calls, site inspections, and client entertainment to build long-term relationships and brand loyalty
Ability to build strong relationships with local account managers and partners
Experience identifying and communicating VIP arrivals to ensure proper guest recognition and service coordination
Ability to collaborate with Marketing and Operations to ensure negotiated program compliance, seamless execution, and exceptional guest satisfaction
Experience actively promoting Hilton Honors enrollment and participation to drive direct bookings and loyalty retention
Ability to represent the hotel at Hilton-sponsored events, trade shows, and local industry functions as appropriate
Ability to meet or exceed assigned KPIs, including negotiated room nights, ADR, RevPAR index growth, and account production goal
Office-based with frequent local travel for sales calls, networking, and client engagement
Flexible schedule required to support client entertainment, industry events, and Hilton initiatives
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401k with a company match
Lucrative bonus programs
Team Member travel benefits
Professional development and career growth opportunities
Company
Benchmark Hospitality at DU
Benchmark Hospitality is a hospitality management company that manages over 50 properties across the USA and international.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase