LensCrafters - Team Lead jobs in United States
cer-icon
Apply on Employer Site
company-logo

LensCrafters ยท 18 hours ago

LensCrafters - Team Lead

positionSugar Land, TX
timeFull-time
remoteOnsite
seniorityMid Level

LensCrafters is a place for visionaries, committed to delivering exceptional customer service in eye care. The Team Lead is responsible for ensuring customer satisfaction and managing key optical processes to achieve store success.

E-CommerceEyewearRetail
check
H1B Sponsor Likelynote

Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Qualification

Optical & retail experienceLeadership & training experienceBasic optics knowledgeCustomer service experienceSales skillsProblem solving abilityCommunicatorInter-personal skillsBasic math skillsCash registerEdging & mounting experienceOptical machinery experienceAccuFit Digital Measurement certification

Required

HS diploma/GED
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience

Preferred

State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

Company

LensCrafters

twittertwittertwitter
Glassdoor3.2
company-logo
LensCrafters is a producer and an optical retailing of lenses.
dateFounded in 1983
location
Mason, Ohio, USA
people-size10001+ employees
web-link
https://www.lenscrafters.com

H1B Sponsorship

LensCrafters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
E Dean Butler
Founder/CEO
linkedin

Recent News

Tech Times
Meta Ray-Ban Review 2025: Unveiling the Cutting-Edge Features of Meta Glasses and the Future of AR Eyewear
2025-11-09
Android Central
Meta Ray-Ban Display demos are popping up at an unexpected spot
2025-10-27
Duluth News Tribune
Mythic Mercantile opens within Miller Hill Mall
2025-10-24
Company data provided by crunchbase