TikTok · 3 weeks ago
TikTok Shop - Product Operations Manager, Category Solutions
Seattle, WA
Full-time
Onsite
Mid Level
$98K/yr - $171K/yr
3+ years expTikTok is a leading destination for short-form mobile video, and they are seeking a Product Operations Manager on the Category Solutions team. This role is responsible for driving growth and success for e-commerce merchants by leveraging market analysis, product development, and merchant operations to identify key opportunities and implement tailored solutions.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Conduct quantitative and qualitative market studies to gather insights into merchants in social eCommerce across global markets
Collaborate with cross-functional teams, including Product Management, Design, Data Science, and Engineering, to shape the product strategy and roadmap
Prioritize product requirements using ROI analysis, dependency analysis, and other techniques
Participate in the product development lifecycle, review various artifacts to ensure quality, and participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch
Plan and execute go-to-market activities, including product documentation, target audience activation plans, and operational support tools
Monitor key product performance metrics, conduct gap analysis, and drive product improvement plans
Qualification
Required
3+ years of experience in product management or product operations in the internet industry
Proven experience in influencing product development and strategy using quantitative and qualitative market insights
Experience in ecommerce or working directly with merchants/sellers on similar ecommerce platforms
Excellent communication and teamwork skills, comfortable navigating global organizational structures and aligning objectives with cross-functional teams
Strong analytical skills and a bias for action, comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial and error iterations, and constantly improving
Preferred
A Bachelor degree or a Masters degree in related fields (Computer Science, MBA) preferred
Social commerce experience is a plus
Benefits
Employees have day one access to medical, dental, and vision insurance
A 401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-22
2026-01-22
The Hollywood Reporter
2026-01-22
Company data provided by crunchbase