LensCrafters - Team Lead jobs in United States
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LensCrafters ยท 7 hours ago

LensCrafters - Team Lead

positionNashua, NH
timeFull-time
remoteOnsite
seniorityMid Level
money$32.75/hr - $32.75/hr

LensCrafters is the largest optical retailer in North America, dedicated to providing exceptional customer service. The Team Lead is responsible for ensuring customer satisfaction, managing store processes, and supporting team members in both retail and lab environments.

E-CommerceEyewearRetail
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H1B Sponsor Likelynote

Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Qualification

Optical experienceCustomer service experienceLeadership experienceBasic optics knowledgeSales skillsProblem solving abilityCommunicatorInter-personal skillsBasic math skillsCash registerEdging & mounting experienceOptical machinery experience

Required

HS diploma/GED
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience

Preferred

State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

Company

LensCrafters

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LensCrafters is a producer and an optical retailing of lenses.
dateFounded in 1983
location
Mason, Ohio, USA
people-size10001+ employees
web-link
https://www.lenscrafters.com

H1B Sponsorship

LensCrafters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

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E Dean Butler
Founder/CEO
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