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Members Mortgage Services, LLC · 2 weeks ago

Quality Control Associate 1 (22062)

Hutchinson, KS 67501

Full-time

Onsite

New Grad, Entry Level

Members Mortgage Services, LLC is seeking a Quality Control Associate 1 who will be responsible for reviewing loan files to ensure completeness and compliance with secondary market guidelines. The role involves conducting post-closing quality control reviews and assisting customers with compliance and documentation needs.

CreditFinanceFinancial ServicesProfessional Services

Responsibilities

Responsible for completing full and detailed post-closing quality control reviews of secondary market closed loans and portfolio loans

Help customers with compliance and documentation needs and questions

Communicate with various departments and Credit Unions for correction of missing documents or rejected conditions and correspond with all investors when needed

Tracking and communication of QC suspense files and working with QC Manager on outstanding items that need addressed

Responsible for weekly QC suspense spreadsheet tracking emailed out to individual Credit Union management team members

Ensure files are prepared and transmitted for Investor, Agency, Mortgage Insurance, and Third-Party audits as requested

Review all Government loans for accuracy for Endorsement and Guarantee

Ensure all outstanding conditions have supporting documentation attached in the electronic loan file prior to approving loan for purchase

Give final approval for files that will be sold to the Secondary market

Assist Credit Unions with appraisal order questions and manual assignments

Observes all MMS guidelines and policies

Completes all other special projects and assignments as required or assigned

Qualification

Analytical skillsAttention to detailProblem solvingMortgage loan processSecondary market knowledgeDependabilityProductivityVerbal communicationWritten communicationTime management