Autism Delaware · 1 month ago
Family Support Program Manager at Autism Delaware
Newark, United States
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $60K/yrAutism Delaware is dedicated to helping people and families affected by autism, and they are seeking a Family Support Program Manager to lead the operations of their Family Services department. This role involves providing clinical supervision, supporting staff development, and ensuring quality service delivery while promoting a positive work culture.
Non-profit Organization Management
Responsibilities
Understand the Agency’s Mission & Treatment Philosophy
Models Autism Delaware’s mission, vision, and family-driven philosophy of support
Maintains confidentiality of service recipients and staff at all times
Demonstrates cultural sensitivity and professionalism in all interactions
Participate in agency functions and fundraising events, contributing to the agency's culture of collaboration and community engagement
Promotes trauma-informed care and staff self-care practices
Provides group and individual clinical/case supervision to Family Support Providers
Monitors supervision hours and ensures compliance with requirements
Supports staff development through training, coaching, and performance feedback
Assists with hiring, onboarding, and training of new staff
Approves payroll, time off requests, and mileage reimbursements
Oversees documentation quality and compliance with HIPAA and agency standards
Collaborates with software vendors and internal teams to resolve system issues
Collects and reviews data for quality assurance and program improvement
Identifies and addresses gaps in departmental policies and procedures
Builds and maintains relationships with community partners and internal departments
Represents Autism Delaware at state-level committees and collaborative meetings
Plans and facilitates meetings and trainings
Supports staff in navigating electronic record systems and operational tools
Maintains a safe and hazard-free work environment
Identifies and reports program risks promptly
Ensures compliance with privacy laws and confidentiality standards
Qualification
Required
Master's degree in behavioral health field with active licensure (LCSW, LPCMH, LMFT, etc.)
Experience managing staff in a team environment
Knowledge of autism spectrum disorder and related service systems
Familiarity with HIPAA and confidentiality standards
Strong oral and written communication skills
Proficiency in database, word processing, and spreadsheet software
Valid driver's license and reliable transportation
Successful completion of background check and drug screening
Preferred
Lived experience parenting a child with ASD is a plus
Company
Autism Delaware
We are Delaware’s largest provider of advocacy, support, and services for people on the spectrum and their families and caregivers.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase