Inside Higher Ed ยท 2 weeks ago
Sr Director- IT Merger and Acquisition Integration
Albany, NY
Full-time
Hybrid
Director/Executive
$130K/yr - $140K/yr
10+ years expInside Higher Ed is seeking a Senior Director of IT M&A Integration & Shared Services to lead post-close IT integration and establish a scalable shared-services IT operating model for Excelsior University and its acquired institutions. The role involves overseeing technical execution, managing integration activities, and ensuring continuity of services during transitions.
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Responsibilities
Hands-On Post-Close IT Integration
Lead Day-1, Day-30, Day-90, and Day-180 IT integration activities, including direct configuration, deployment, and cutover support for systems
Translate pre-close plans into actionable, executable integration tasks, coordinating teams and consultants in real time
Personally oversee technical execution across:
ERP (Finance, HR)
Student Information Systems (SIS)
CRM, LMS, and academic platforms
Integration middleware and APIs
Identity & Access Management
Data, analytics, and reporting platforms
Ensure continuity of services for adult learners and faculty with minimal disruption, intervening directly as needed
Program & Portfolio Management (Execution Focused)
Serve as hands-on Program Director for IT M&A initiatives, not just governance
Establish and manage integrated project plans, dependencies, and resource allocations
Actively track progress, remove obstacles, and make real-time technical decisions to keep programs on schedule
Coordinate internal teams, vendors, and consultants through direct task-level engagement, ensuring execution integrity
Shared Services Design & Implementation
Lead the hands-on design and rollout of a centralized IT shared-services model for acquired institutions
Define and implement shared services, including:
Application support and administration
Integration and data services
Identity and access management
IT service management (ITSM)
Vendor and contract management
Personally guide configuration, process standardization, and operational setup, ensuring services are fully operational
Transition acquired institutions from transitional support models to Excelsior-led shared services, actively managing tasks and issue resolution
Platform Convergence & Rationalization
Partner with Enterprise Architecture and functional leaders, with direct hands-on involvement in:
Assessing system overlap and redundancy
Consolidating platforms
Migrating, configuring, or decommissioning applications
Ensure platform decisions are executed according to plan, maintaining continuity and performance
Vendor, TSA & Third-Party Management
Manage post-close Transition Services Agreements (TSAs), with hands-on coordination of tasks and dependencies
Directly oversee vendor deliverables, milestones, and technical execution
Reduce reliance on TSAs through active operational leadership and technical execution
Change Management & Stakeholder Engagement
Partner with academic and administrative leaders, actively leading hands-on change execution
Communicate integration progress and technical status to stakeholders
Support faculty, staff, and learners through transitions, including resolving technical or operational issues directly
Risk, Security & Compliance
Ensure integration activities meet security, privacy, and compliance standards
Directly participate in system configuration, access control, and audit readiness tasks
Maintain continuity of critical services during system transitions, including hands-on incident resolution
Qualification
Required
10+ years in IT leadership with hands-on operational and integration experience
Demonstrated experience leading post-merger IT integration or large-scale IT transformation programs, including direct technical and system execution
Strong background in program and portfolio management, with hands-on accountability for deliverables
Experience operating in software-centric environments (ERP, SIS, CRM, LMS, data platforms)
Experience designing or running centralized or shared IT services, with direct operational involvement
Hands-on leadership in complex, multi-stakeholder IT programs
Strong governance, risk, and execution discipline
Ability to execute technical tasks directly, including configuration, deployment, and operational handoffs
Vendor and contract management expertise
Excellent communication and stakeholder management skills
Preferred
Experience in higher education, particularly online or adult-learner institutions
Familiarity with SIS, ERP, CRM, LMS, and data platforms commonly used in higher education
Experience working alongside consulting firms during M&A integrations
Enterprise Architecture exposure, including understanding of application, integration, and data architectures
Ability to evaluate platform fit, redundancy, and scalability
Experience partnering with Enterprise Architects to support system rationalization and convergence
ITIL, PMP, PgMP, or similar certifications
Experience supporting growth through repeatable acquisition and shared-services models
Benefits
Paid time off
Retirement
Excellent health insurance
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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