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Brown & Brown · 1 day ago

Commercial Lines Account Manager

Merrimack, NH

Full-time

Onsite

Entry, Mid Level

$36.06/hr - $52.88/hr

2+ years exp

Brown & Brown is seeking a Commercial Lines Account Manager to join their team. The role involves servicing the Commercial Lines client base, collaborating with producers, and managing existing accounts while ensuring high-quality customer service.

Insurance

Hiring Manager

Jade Edwards

Responsibilities

Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues

Manage and retain existing books of business

Follow up to address customer needs and resolve any problems or issues

Prepare billings and/or invoices on a timely basis

Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents

Review daily, weekly, monthly reports such as expiration and daily downloads

Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements