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Aubuchon Company · 1 month ago

Appliance Sales Associate - Part Time

Mt. Joy, PA

Part-time

Onsite

New Grad, Entry Level

$14/hr - $17/hr

The Aubuchon Company is a 4th generation family company with over 100 retail locations, focused on delivering exceptional customer experiences. They are seeking an Appliance Sales Associate who will provide expert guidance to customers, recommend appliance solutions, and maintain a high standard of customer service in a fast-paced retail environment.

E-CommerceHardwareRetail

Responsibilities

Actively greet customers, listen to their needs, and guide them toward the best appliance solutions for their home

Confidently explain product features, performance differences, warranties, and installation considerations

Recommend complementary items—venting, hoses, cleaners, accessories—to support a complete purchase

Stay up to date on new appliance models, energy-efficiency options, promotions, and industry trends

Provide world-class customer service from greeting to checkout

Promote loyalty programs, in-store events, and monthly appliance promotions

Encourage customers to share feedback through Google reviews or other approved channels

Use Theatro to stay connected and deliver fast, accurate support on the sales floor

Process appliance sales, returns, special orders, and financing with accuracy using the POS system

Coordinate pickup and delivery details to ensure a smooth customer experience

Fulfill online orders promptly and accurately for in-store or curbside pickup

Cross-train in additional departments—paint, hardware, seasonal, plumbing, electrical—to support store coverage and expand product knowledge

Assist customers with hands-on services such as key cutting, glass cutting, screen repair, propane filling, and cutting rope, chain, or wire

Maintain clean, safe, and well-organized appliance displays and department aisles

Assemble appliances or related displays for the sales floor as needed

Monitor inventory levels and communicate restocking needs to leadership

Safely operate forklifts and other power equipment after completing required training

Report hazards or unsafe conditions immediately to the Leader on Duty

Follow all company policies, safety regulations, and Aubuchon Core Values

Qualification

Customer serviceAppliance knowledgeSales experienceForklift certificationProduct recommendationsBasic math skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

High school diploma or equivalent preferred

Must be at least 18 years old

Strong interpersonal and communication skills with a customer-first approach, especially when explaining appliance features, installation needs, and product comparisons

Solid organizational and problem-solving skills to support customers with product selection, troubleshooting, and special orders

Basic math skills for transactions, measurements, delivery planning, and inventory counts

Ability to learn and operate store tools and equipment, including key-cutting machines, propane filling equipment, and powered material-handling equipment

Willingness to complete forklift and propane certifications within 90 days of hire

Positive, professional, and approachable demeanor, with the confidence to engage customers in a fast-paced sales environment

Flexibility to work weekends, evenings, and adjust to business needs—especially during promotional periods or seasonal traffic

Ability to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs

Comfortable standing, walking, bending, twisting, pushing, and reaching throughout the shift, including assisting with appliance movement as needed

Must be comfortable working in an animal-friendly environment (accommodations available upon request)