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ALO · 9 hours ago

Operations Manager - Prudential

Boston, MA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $79K/yr

3+ years exp

ALO Yoga is dedicated to promoting mindful movement and enhancing the lives of its community. The Operations Manager will oversee the store's operational strategy, focusing on inventory management and labor planning to ensure a customer-ready environment. This role involves leading the operations team, managing budgets, and ensuring strong operational standards are upheld.

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Responsibilities

Oversee and support execution of key operational processes

Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps

Champion strong Operational standards for the salesfloor by leveraging business performance data

Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries

Support a safe work environment and efficient operation

Represent the business in meetings and on conference calls, in partnership with General Manager

Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)

Future planning workflow business needs to protect optimal performance

Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do

Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team

Establish internal & external pipeline through succession planning and recruitment strategy

Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager

Oversees the execution of Flow experience deliverables while protecting operational efficiency

Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s

Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Qualification

Retail leadership experienceInventory managementLabor planningMS Office proficiencyIndependent work ethicPhysical staminaInterpersonal skillsCommunication skillsTime management

Required

3-5 years of retail or related industry leadership experience

Working knowledge of MS Office (Word, Excel and Outlook)

Extraordinary interpersonal and communication skills, both verbal and written

Agile with the ability to handle multiple tasks in a changing environment

Independent work ethic, time management skills, and personal accountability

Aligns with and embodies ALO's Guiding Principles

Requires constant movement in and around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Benefits

Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

401K with company matching (Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries (select cities)