B-Stock · 1 day ago
Operations Specialist
United States
Full-time
Remote
New Grad, Entry Level
$21/hr - $25/hrB-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. The Operations Specialist is responsible for creating, reviewing, and optimizing listings to drive recovery and sales, collaborating with cross-functional partners to improve processes and resolve workflow issues.
E-CommerceEnterprise SoftwareRetail
Hiring Manager
Savanah C.
Responsibilities
Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency
Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives
Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs
Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity
Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability
Identifies and implements process improvement opportunities, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency
Tracks and reports listing metrics to drive accountability and continuous improvement
Supports onboarding of new sellers and locations, ensuring standardized and scalable processes
Leads ongoing and ad hoc projects in support of clients and internal stakeholders
Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes
Monitors account and category performance to recommend competitive pricing strategies for future inventory
Ensures inventory is properly allocated across sales methods to align with departmental and client objectives
Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets
Qualification
Required
High School Diploma or GED
Thorough attention to detail
Excellent written and verbal English communication skills
Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
Experience working in a fast-paced and multi-deadline-driven environment
Efficient and analytical with the ability to self-manage while contributing to a positive work environment
Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results
Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings
Preferred
Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
Prior work experience in HTML and Magento
Bachelor's degree or an equivalent combination of education or experience
Benefits
Competitive compensation packages including bonuses and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks
Company
B-Stock
B-Stock is the world's largest B2B recommerce platform and system of record for all resale.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$73.2MKey Investors
Spectrum EquitySusquehanna Growth Equity
2018-06-25Private Equity· $65M
2014-08-13Series B· $7M
2009-02-01Seed· $1.2M
Leadership Team
Dave Gershon
Vice President of Marketplace Growth
Eric Moriarty
Vice President
Recent News
Company data provided by crunchbase