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American National · 3 weeks ago

Underwriting Assistant, Workers' Compensation

US PA - Rockwood

Full-time

Onsite

New Grad, Entry Level

American National is a US-based specialty P&C company focused on wealth protection and retirement services. They are seeking an Underwriting Assistant for the Workers' Compensation division to provide support in underwriting functions, maintain customer service, and assist with various underwriting transactions.

Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsuranceLife Insurance

No H1B

Responsibilities

Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines

Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients

Issue renewals, endorsements, cancellations, reinstatements, occasionally policy/bonds and related activities within established service standards

Interact with brokers to assist with follow up for underlying information, addressing account inquiries, process appointments as well as provide supplies

Adhere to Service Level Agreement (SLA)

General knowledge of insurance industry strongly preferred

Must be able to function effectively in a time sensitive and high-volume environment

Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously

Able to work autonomously in a fast-paced, production-oriented environment

Intermediate analytical ability

Excellent oral/written communication skills

Ability to maintain a positive working relationship with agent/broker workforce

Self-motivated and able to work with limited supervision and in team environments

Professional demeanor and excellent customer service skills

Detail-oriented with initiative and ability to work in fast-paced environment

Proficient in the use of Microsoft Office, including Word, Excel, Power Point and Outlook

Meet all the requirements and timelines outlined in the goals for the position

Qualification

Insurance industry knowledgeAnalytical abilityCustomer service skillsMicrosoft Office proficiencyCommunication skillsDetail-orientedSelf-motivatedTeamworkFlexibility