JPMorganChase · 3 weeks ago
Content Design, Vice President
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$114K/yr - $190K/yr
5+ years expJPMorgan Chase is seeking a Vice President of Content Design to elevate user engagement through strategic content design and foster inclusive digital experiences. This role involves developing and executing content plans, leading initiatives, and collaborating with cross-functional teams to shape customer experiences through effective content architecture.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and implement content design strategies for multiple product components or a series of small products, ensuring alignment with business requirements and user experience goals
Facilitate end-to-end discovery workshops with designers to understand the underlying narrative and optimal content architecture for intuitive, highly usable products
Use content models and taxonomies to design, structure, and organize digital content, guiding customers through experiences and simplifying complex technical concepts
Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
Champion inclusive language for a diverse audience, ensuring seamless, positive interactions throughout the customer journey
Qualification
Required
5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation
Expertise in written and verbal storytelling, crafting clear, engaging content that clarifies complex concepts for diverse audiences
Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
Advanced technical literacy and deep understanding of content platforms and their impact on user experience
Preferred
Significant experience with two-sided ad platforms from both customer and merchant perspectives and/or ecommerce
Significant experience managing content delivery and execution for a large corporate product, including fluency in Jira
Experience managing and mentoring multiple reports
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
Company data provided by crunchbase