Alta Equipment Group · 22 hours ago
Field Mechanical Technician
Ontario, CA
Full-time
Onsite
Mid, Senior Level
$25/hr - $35/hr
5+ years expAlta Equipment Group is the largest equipment dealer in North America, seeking a Field Mechanical Technician to support their customers' equipment and operations. This role involves troubleshooting, repair, and preventive maintenance of material handling equipment in the field.
Machinery
Responsibilities
Responsible for hardware Field Service (troubleshooting, repair, and PM) and Customer Service duties in the assigned region
Responsible for providing all hardware support, including Preventive Maintenance, emergency service and troubleshooting of customer equipment remotely and/or onsite
Thoroughly document each service visit via electronic service reports
Provide feedback to customer and PeakLogix personnel on field issues, problems, and recommended solutions
Use empathy and best judgment to help address customer concerns
In conjunction with Field Service responsibilities, identify customer needs and offer upgrades and other company offerings to resolve current and future issues
Qualification
Required
Experience with material handling equipment, including carousels, conveyor systems, light directed picking, and VLMs is a plus
Tech school (automotive, diesel, small engine, etc.) graduate or 5 years of material handling equipment maintenance equivalent experience is a must
Ability to drive long distances and still be able to perform the required duties
Willingness to do mechanical, electrical, hydraulic, pneumatic, and electronic maintenance on covered equipment
Ability to work independently (extensive remote support available!)
Be the primary person to interact with customers after equipment installation
Ability to act as a consultant to address customer needs
Ability to prioritize work and manage customer expectations
Knowledge of motor controls, VFDs (Variable Frequency Drive), power supplies, and breaker systems
Possess mechanical, pneumatics, hydraulics aptitude
Mechanical experience including working on motors, gear boxes, chains, pulleys, bearings, belts, and drive rollers
Welding experience is desired
Troubleshooting Experience
Ability to manage time to work within confines of traffic, customer work hours, etc
Willingness to work a day shift on Saturday approximately 50% of the time
Possess a valid driver's license and a clean driving history
Preferred
Knowledge of industrial electric, electronic interface devices, PLC, and safety interlock systems
Benefits
Company van (parked at home each day)
Company fuel card
Company paid cell phone
Tool insurance
Paid time off
Paid holidays
Outstanding benefits package offering Dental, Vision, and 100% employer paid Medical insurance premiums, plus much more!
401(k) with match
Company uniforms provided
Company
Alta Equipment Group
Since 1984, Alta has grown into one of North America’s largest integrated equipment dealership platforms.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase