PayPal · 17 hours ago
Sr Specialist, Technical Account Management
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $156K/yr
3+ years expPayPal has been revolutionizing commerce globally for more than 25 years, empowering consumers and businesses in approximately 200 markets. The Sr Specialist in Technical Account Management is responsible for collaborating internally to enhance process quality and effectiveness while addressing client needs through tailored solutions, focusing on building strong customer relationships and improving operational efficiency.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Monitor proactive technical health for Enterprise merchants
Identify and suggest solutions to improve customer experience
Consult with merchants and internal teams on integration best practices
Initiate strong relationships to help merchants succeed
Diagnose and identify issues with APIs, code, services, and network latency
Advocate on merchants' behalf to improve products, systems, and processes
Be the main point of contact for technical issues affecting our Enterprise merchants
Qualification
Required
3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Preferred
Knowledge of Observability and Monitoring Tools such as Datadog, Splunk
Knowledge of AI tools - Claude AI, Perplexity etc
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (945)
2024 (918)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase