Truist ยท 6 hours ago
Centralized Registered Client Service Associate
Orlando, FL
Full-time
Onsite
Entry, Mid Level
3+ years expTruist is a financial services company seeking a Centralized Registered Client Service Associate to provide administrative and operational support to Financial Advisors. The role involves assisting with client servicing, managing appointments, and maximizing sales opportunities while ensuring compliance with operational standards.
BankingFinanceFinancial Services
Responsibilities
Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions
Receive and place orders as directed from Financial Advisor and assigned clients. Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement
Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights
Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records
Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions
Maximize sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, account, and product attributes that present sales potential
Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment
Ensure new business paperwork is accurately successfully submitted. This includes preparing forms to be presented to clients, obtaining appropriate signatures, submission and follow-up of new account documentation
Mitigate risk through appropriate authentication standards. This includes the authentication of incoming and outgoing client calls. Required to perform authentication callbacks for high risk transactions, such as third party distributions, profile changes and wires
Maintain a professional environment and create a positive impression
Submit and process certain operational requests as instructed by the Financial Advisor and/or client. These may include: funds distributions, deposits of checks, journals, client and account updates, ACAT initiation and other operational tasks
Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed, such as insufficient funds for periodic distributions and RMDs not met
May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service
Qualification
Required
Bachelor's degree or equivalent experience and related training
Experience in the securities industry and/or a sales assistant role
Knowledge of securities markets and brokerage accounts
Knowledge of the features and attributes of annuity products
FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses (63 & 65 in lieu of the 66). (Candidates will be considered if they have at 1 of the required licenses and can obtain the additional licenses during employment)
Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts
Effective time management skills
Ability to communicate effectively and professionally with clients, managers and other teammates
Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information
Ability to work in a self-directed fashion
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred
Three years of experience in the securities industry
Previous sales and/or banking experience
Bachelor's degree in business, accounting, finance, banking or equivalent education and related training
Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound sales calls
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2025-12-18
2025-12-16
Company data provided by crunchbase