Tower Hill Insurance Group · 2 hours ago
Quality Assurance Lead - Personal Lines Underwriting
Gainesville, FL
Full-time
Onsite
Mid, Senior Level
3+ years expTower Hill Insurance Group is one of Florida's most trusted names in homeowners insurance, and they are seeking a Quality Assurance Lead for Personal Lines Underwriting. This role involves conducting quality assurance audits, analyzing underwriting practices, and providing coaching to enhance operational efficiency and risk management.
Commercial InsuranceCustomer ServiceFinancial ServicesInsurance
Responsibilities
Coordinate and conduct monthly required quality assurance (QA) audits, along with ad hoc requests, to ensure compliance and process consistency
Analyze data to identify additional development and/or training opportunities
Identify and recommend individualized performance coaching opportunities
Present findings and QA trend analyses to Personal Lines Underwriting department through monthly performance review meetings, highlighting results of identified opportunities for improvement
Meet with and provide coaching to staff on QA results and agree topics
Maintain and report QA audit outcomes in a timely manner to meet SOC 1 compliance requirements
Develop and maintain any quality assurance or best practices training aids
Update underwriting materials as needed
Review level of authority workflows as needed
Participate in outside audits of Underwriting processes. (i.e. PWC, Forvis, Reinsurers)
Qualification
Required
Bachelor's Degree or higher required
Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include three (3) years of relevant work experience
Preferred
Minimum of three (3) to five (5) years of relevant work experience preferred
Benefits
Medical
Dental
Vision
Life & Disability Insurance
401(k)
Health Savings Account
Accident, Critical Illness and Hospital Indemnity
Pet insurance
Paid time off & Holiday pay
Company
Tower Hill Insurance Group
Founded in 1972, Tower Hill Insurance is a leader among residential and commercial property insurers.
501-1000 employees
H1B Sponsorship
Tower Hill Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (4)
2022 (2)
2021 (6)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
W.T. Shively
Founder
Recent News
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