All American Home Care LLC · 1 month ago
Risk Management Coordinator
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
2+ years expAll American Home Care LLC is seeking a Risk Management Coordinator to join our team. This role is critical to ensuring the safety of our consumers and caregivers by overseeing the incident reporting and investigation process.
Health CareHome Health CareMedical
Responsibilities
Ensure all consumer/caregiver incidents are accurately reported and documented in compliance with local, state, and federal laws
Use HCSIS and HHA platforms daily to manage the full incident lifecycle, from initial entry and classification through investigation, documentation, and timely case closure
Conduct root cause analysis and implement corrective/preventive measures to reduce incident recurrences
Compile monthly and annual incident trend reports for management review
Respond promptly to consumer/caregiver inquiries, complaints, or grievances with professionalism and tact
Support consumers and caregivers in becoming effective advocates and problem-solvers
Provide regular feedback to management regarding potential risks, process improvements, and compliance issues
Qualification
Required
Associate's Degree required; Bachelor's Degree preferred or equivalent combination of education and experience
2+ years of experience in Case Management, Risk Management, Quality Assurance, or related administrative support role
Strong knowledge of HCSIS and HHA systems (or similar healthcare reporting platforms)
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills with high attention to detail and accuracy
Excellent written and verbal communication skills
Ability to maintain strict confidentiality with sensitive information
Demonstrated ability to multitask, prioritize, and meet deadlines in high-volume environments
Preferred
Being bilingual (English/Spanish) is a plus
Benefits
Competitive salary and benefits package.
Supportive team environment with ongoing training and professional development.
Company
All American Home Care LLC
At All American Home Care Agency, we are dedicated to providing high-quality care to individuals of all ages who wish to remain in the comfort of their own homes.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Spivak
CEO
Company data provided by crunchbase