PENNYMAC · 6 hours ago
Bilingual Loan Refinance Specialist
Franklin, TN
Full-time
Onsite
Entry Level
$39K/yr - $55K/yr
1+ years expPennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Bilingual Loan Refinance Specialist will act as a clerical liaison during the home loan refinance process, managing administrative tasks and ensuring proper communication and documentation throughout the transaction.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Assist in fulfilling the crucial milestone dates associated with the real estate transaction, such as deadlines for loan approval condition and inspection contingency removals
Ensure proper communication based on each defined stage of the buying process (planner, shopper, closer) while meeting deadlines and administering phone calls or email reminders to the real estate agent
Gather all necessary documentation for the loan approval and closing
Monitor and assess the progress of the refinance so that important deadlines are met and contingencies are released
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Qualification
Required
Bilingual /Spanish
1+ years of relevant work experience in an administrative, customer service, or related role
Demonstrated ability to provide value-added customer service in a fast-paced environment, crucial for maintaining positive client relationships
Excellent written and verbal communication skills, enabling clear and professional interaction with clients and stakeholders, essential for communication coordination
Proficiently utilized Microsoft Office Suite and/or Google Workspace to manage customer communications, organize data, and streamline support workflows
Ability to effectively manage deadlines, prioritize tasks, and maintain accurate records, directly supporting deadline management and progress monitoring responsibilities
Preferred
Understanding of financial services and, ideally, the mortgage industry, to facilitate efficient navigation of the refinance process
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
1001-5000 employees
H1B Sponsorship
PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Amar Nadig
Senior Vice President of Enterprise Data
Kevin Ryan
Senior Managing Director and Chief Strategy Officer
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase