Macnica Americas ยท 18 hours ago
IT Systems Analyst
Macnica Americas, Inc. is the North American division of Macnica Fuji Electronics Holdings, Inc., a $10 billion technology solutions provider. The IT Systems Analyst acts as a local expert in IT operations, facilitating communication and collaboration between the US division and the Japan-based headquarters team while supporting end users and managing IT activities.
Responsibilities
Serving as the primary liaison between US end users and Japan-based HQ, translating business and IT needs into clear specifications, escalating issues, and ensuring effective resolution of support tickets, system changes, or enhancements
Analyzing, documenting, and maintaining US-specific business and IT processes, including writing detailed specifications for system changes, enhancements, or integrations
Coordinating IT initiatives between the US and HQ teams, including tracking project progress, monitoring timelines, supporting testing phases, and communicating status updates to stakeholders
Tracking and maintaining IT assets, ensuring accurate inventory records and supporting lifecycle management activities in coordination with internal teams
Providing day-to-day support to end users, troubleshooting system and software issues, delivering training, and facilitating knowledge transfer to minimize business disruption
Supporting the rollout of software updates, patches, and HQ-led system changes, ensuring proper communication, testing, and adoption within the US organization
Collaborating with cross-functional teams to assess the impact of system updates, upgrades, or process changes on local operations and recommending adjustments as needed
Participating in workshops, requirements-gathering sessions, and user acceptance testing to validate solutions meet US business and IT requirements
Maintaining thorough documentation related to processes, system changes, IT assets, and system usage to support audits, compliance, and continuous improvement initiatives
Qualification
Required
Strong analytical and problem-solving skills
Excellent communication skills, with the ability to work effectively across cultures and time zones
Experience supporting end users and coordinating IT activities in a global or multi-region environment
Ability to track assets, projects, and system changes while working within a centralized IT management structure
Emphasis on advisory, coordination, and documentation responsibilities rather than hands-on system configuration
5+ years of overall IT experience
2+ years of experience working with SAP ERP systems
Experience tracking IT assets, coordinating system changes, and supporting software rollouts in a corporate environment
Benefits
15 days of vacation, plus 12 days of national holidays
40 hrs. of paid sick time off
Health, dental, and vision insurance
401 (k) with company matching
HSA/ FSA
Company
Macnica Americas
Macnica Americas manufactures imaging, video, networking, and storage products like semiconductors, modules, displays, IP cores & software.
H1B Sponsorship
Macnica Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase