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East Carolina University · 3 weeks ago

Assistant Director of Research Technology

Greenville, NC

Full-time

Onsite

Lead/Staff, Director/Executive

$81K/yr - $120K/yr

4+ years exp

East Carolina University is seeking an Assistant Director of Research Technology to provide strategic and operational leadership for the university’s research computing and technology services. The role involves leading a team to deliver advanced technologies and support for faculty, staff, and student researchers, ensuring alignment with institutional research priorities and compliance standards.

Responsibilities

Lead, supervise, and mentor a team of research computing specialists, systems administrators, and support staff

Develop team goals, set priorities, and ensure high-quality delivery of research technology services and support

Foster a culture of collaboration, customer service, and continuous improvement within the research technology team

Collaborate with IT Infrastructure teams on the architecture, deployment, and maintenance of research computing infrastructure, including high-performance computing (HPC) clusters, research storage, and specialized computing environments

Ensure secure and efficient management of data storage, backup, and sharing solutions that meet varied research needs and compliance requirements

Support specialized research software, instrumentation, and technology tools used by researchers across disciplines

Partner with IT Security teams to ensure research environments meet institutional cybersecurity and compliance standards

Serve as a primary point of contact and trusted advisor for researchers on technology needs, grant proposals, and research workflows

Consult with faculty and research groups to identify, implement, and support solutions that advance their research goals

Build partnerships with academic departments, research centers, and external collaborators to expand research technology capabilities

Coordinate training, documentation, and outreach to increase awareness and effective use of research technology resources

Monitor emerging technologies and trends in research computing, data science, and cyberinfrastructure to recommend new solutions that strengthen the university’s research competitiveness

Support or lead grant-funded initiatives, pilot projects, and collaborations to expand research IT services

Determine viability of solutions and opportunities for scaling

Identify opportunities to leverage cloud services, big data platforms, AI/ML tools, or other advanced technologies to support cutting-edge research

Develop and maintain operational standards, procedures, and policies for research computing services

Ensure compliance with federal, state, and institutional policies related to research data security, export control, and privacy

Manage service performance through monitoring, reporting, and user feedback

Assist with budget planning, resource allocation, and vendor management for research technology investments

Qualification

Research computingHigh-performance computingData managementCybersecurity complianceProject leadershipCustomer serviceTrainingCollaborationDocumentation

Required

Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions