Apply on Employer Site

Telit Cinterion · 2 months ago

Technical Solutions Engineer, Connectivity

United States

Full-time

Remote

Senior Level

5+ years exp

Telit Cinterion, a leader and pioneer in IoT innovation, is the largest and most cyber-secure Western provider of end-to-end IoT solutions. The Technical Solutions Engineer serves as a trusted technical advisor, focusing on pre-sales discovery, solution scoping, and post-sale integration support to enhance connectivity for enterprise customers.

Communications InfrastructureInformation TechnologyTelecommunicationsWireless

H1B Sponsor Likely

Responsibilities

Partner with Sales on discovery: device architecture, radios/bands, mobility, data profiles, security posture, SLAs; propose Telit Connectivity and services strategy, APN selection, and SIM fleet policies

Build POCs and demos (SIM activation, CMP configuration, device attach tests, data path validation) and deliver results to stakeholders

Quantify trade-offs (CAT-M vs. NB-IoT vs. LTE Cat 1.bis/Cat 1; roaming vs. localized profiles; eUICC orchestration plans) and recommend the optimal design

Lead first-time attach and KPI baselining (Signal strength, network attach, PDP contexts, throughput/latency). Capture logs and share reproducible steps

Configure connectivity services (APNs, private routes, IPsec/VPN where applicable) and document Connectivity Management Portal workflows (lifecycle, profile swaps, alerts/usage policies)

Act as the front-line technical interface for complex issues; triage across device, module FW/AT stack, SIM/profile, RAN/core, and application layers; coordinate with carriers and internal teams to closure

Gather artifacts (AT traces, network surveys, pcap logs, CMP session records) and drive crisp RCAs with corrective/preventive actions

Maintain customer-facing knowledge articles and internal runbooks for recurring issues (activation failures, IMSI selection anomalies, PSM/eDRX, VoLTE/VoNR)

Translate field learnings into sales collateral, playbooks, and sizing guides for repeatable wins (coverage matrices, profile selection guides, APN options)

Provide inputs to Product on coverage gaps and prioritize TCP profile expansions based on opportunities

Work closely with AE, Technical Support, Software, and Product; contribute to weekly pipeline and issue reviews; track outcomes (POC success, time-to-first data, first-call resolution, time-to-launch)

Qualification

Cellular IoT experienceConnectivity solution designModule/AT-level debuggingCore IPSecurity skillsScripting/automationCustomer-facing communicationOperator certificationHands-on with Telit stackCMP toolsCellular test gearIoT securityExposure to cloud IoT services

Required

Bachelor's degree in Electrical/Computer Engineering, Computer Science, or equivalent hands-on experience

5+ years in cellular IoT as a Field Application Engineer, Technical Support/Pre-Sales Engineer, or similar at a connectivity provider/MVNO, module vendor, or MNO

Solid understanding of cellular technologies and device behaviors: LTE Cat-1/4, Cat-1.bis, LTE-M (Cat-M1), NB-IoT, 5G basics (NSA/SA), roaming, attach/TAU, PSM/eDRX, and SIM/eUICC concepts (ICCID/IMSI, profile lifecycle), eSIM provisioning platform, SGPx2

Experience designing and bringing up connectivity solutions: APN selection, private vs. public routing, CMP/NOC workflows, data path validation, KPI baselining, and multi-IMSI profile orchestration

Proficiency with module/AT-level debugging and log capture (AT traces, network surveys, modem logs) and packet analysis (Wireshark or equivalent)

Working knowledge of operator certification paths (PTCRB/GCF fundamentals) and U.S. operator processes (e.g., AT&T AQT/TRENDI, Verizon VPP/IoT Security) sufficient to guide customers through readiness and test planning

Core IP and security skills: PDP/PDU sessions, IPv4/IPv6, DNS, MQTT/HTTP(S), TLS, certificate handling; familiarity with IPsec/VPN options and private networking patterns for IoT

Customer-facing communication excellence: discovery/whiteboarding, and the ability to lead cross-functional troubleshooting to closure with urgency and ownership

Preferred

Hands-on with Telit connectivity stack, CMP operations, SIM lifecycle management and policy/alerting

Familiarity with Telit and peer CMP/device management tools; ability to recommend fleet health practices (templates, remote updates, out-of-band diagnostics)

Experience with cellular test gear and tooling: Keysight/Anritsu call boxes, RF scanners/field test apps, QXDM/QPST (or equivalent), TEMS/drive-test utilities

Scripting/automation (Python/Bash/PowerShell) for log parsing, test harnesses, and CMP/REST API integrations; competency with Jira/Salesforce or similar ticketing/CRM

Understanding of IoT security and compliance artifacts (e.g., Verizon IoT Security deliverables, GSMA connection-efficiency guidance, CTIA IoT Network Certified context) and how they map to device+module responsibilities

Exposure to cloud IoT services (AWS IoT, Azure IoT) for data ingestion/identity and certificate lifecycle

Comfortable supporting customers across the Americas region

Company

Telit Cinterion

We empower customers and partners who demand best-in-class IoT performance.

Founded in 1986

Sgonico, Friuli-Venezia Giulia, ITA

501-1000 employees

http://www.telit.com

H1B Sponsorship

Telit Cinterion has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2021 (1)