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Northwood Ravin · 2 weeks ago

Lead Maintenance Technician - Preserve at Westfields

Preserve at Westfields - Chantilly, VA 20151

Full-time

Onsite

Entry, Mid Level

1+ years exp

Northwood Ravin is consistently recognized for developing top luxury apartment communities in the Southeast. As a Lead Maintenance Technician, you will be an essential part of the maintenance team, ensuring the skilled preparation of vacant apartments for move-in and completing service requests efficiently and effectively.

Real Estate

Comp. & Benefits

Responsibilities

Able to share knowledge and insight of industry, property functions and the overall technician role, train, shadow and/or mentor other service technicians within the company on an as needed basis

Meticulously maintain curb appeal, keeping grounds and all common areas free of trash, debris, and pet waste throughout the day

Prepare vacant apartments for move in; making repairs/replacements as needed to maintain the level of expectation of residents, ownership, and management

Complete service requests in a timely and thorough manner considering budgetary restraints

Schedule and oversee any third-party vendor/contractor to ensure that scopes of work are completed according to expectations and contract in a timely manner

Work as the assistant to the Service Manager by assisting in ordering, capex considerations, budget, vendor relations, team member trainings, etc

Operate pools/hot tubs/saunas, etc. and maintain daily to ensure the safety of residents and update records as required by municipality

Report any maintenance issues/concerns and property safety issues to Service Manager and help with remedy

Complete special projects and preventative maintenance as delegated by Service Manager

Troubleshoot all systems on property from mechanical, carpentry, plumbing and electrical including diagnostics and report to Service Manager if unable to remedy the issue

Must be familiar with OSHA requirements as they pertain to site and adhere to procedures

Must be accessible 24/7 for on-call or on-call support for other team members

Comply with environmental/Operations and Maintenance procedures

Perform other reasonable duties as requested

Qualification

Multifamily property maintenancePlumbingElectricalHVACEPA Universal CertificationCPO CertificationProperty management softwareCustomer service skillsProblem-solving abilitiesAttention to detailTeam collaboration

Required

Minimum of 1 year of experience in multifamily property maintenance

Ability to work independently and manage time effectively, while maintaining a high level of quality in all tasks

Experience in residential repairs, including plumbing, electrical, HVAC, carpentry, and appliance maintenance

Strong attention to detail and the ability to quickly assess and address maintenance issues

Exceptional customer service skills and a professional, customer-focused attitude

Understanding of safety protocols and compliance standards to minimize liability and ensure the property remains in top condition

Ability to lift and move up to 50 pounds and perform physically demanding tasks

Valid driver's license and insurance are required

EPA Universal and CPO Certifications required or be able to obtain within a reasonable timeframe upon hire

Proficiency with property management software, apps, and general computer programs

Strong problem-solving abilities and a creative, solution-oriented mindset

A polished, professional appearance with the ability to represent the brand with pride

Willingness to learn new skills, take on new challenges, and work collaboratively in a fast-paced environment

Benefits

Competitive compensation along with various monthly bonus incentives

Housing discounts

Extensive training programs

Health and wellness benefits including medical, free dental, vision, and basic life benefit

Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave

Retirement planning with a 401(k) program and company match

Give back days allowing you time away from work to volunteer and pursue personal interests

Employee Referral Program

Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!