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YMP Real Estate Management, LLC. · 2 weeks ago

Director, Multifamily Residential Operations

Hollywood, FL

Full-time

Onsite

Director/Executive

7+ years exp

YMP Real Estate Management is hiring for a Director of Multifamily Residential. This role will oversee daily property operations for a multi-state portfolio, managing property staff and ensuring resident satisfaction while optimizing asset values and financial performance.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Oversee all property operations and provide comprehensive training to property staff

Responsible for the financial performance of the properties, and reviews, analyzes, interprets, and summarizes operating budgets, monthly financials, and weekly progress reports, and other KPIs

Ensure that all resident activities (move-ins, move-outs, renewals, and collections, etc.) are carried out in compliance with lease agreements

Facilitates resident relations and professional responses to service requests and other resident queries

Ensure that the property provides exceptional living conditions for all residents

Promote sound property management principles with a commitment to providing uninterrupted support to property staff

Fulfill the roles of a Property Manager when required according to business needs

Ensure the excellent physical condition of the properties

Participates, in conjunction with upper management, in formulating sound company policies and long-range goals and objectives for the properties

Develop and coordinate marketing and leasing efforts

Manage service contract negotiation and implement purchasing and expense control strategies

Interview, hire, and train employees

Address complaints and resolve problems between employees with the assistance and guidance of Human Resources

Oversee capital projects team implement large scale capital improvements to the portfolio

Work with Finance / HR / IT to implement new processes, including software rollouts

Provide the leadership and management necessary to ensure the properties have the proper operational controls, administrative reporting, procedures and human capital in place to effectively grow and to ensure financial strength and operating efficiency

Serve as a culture carrier and transformational leader for the properties

Exercise high and strict levels of confidentiality and use professional judgment and discretion

Demonstrate an ability to demonstrate respect, professionalism, and sound judgment clearly and consistently with all people

Guide and assist in implementing new operational models and structures to reduce costs, improve quality, and enhance services to residents

Qualification

Residential property managementFinancial managementProject managementLeasingFacilities maintenanceSoftware implementationBilingual (English/Spanish)Verbal communicationWritten communication

Required

7-10+ years of upper management/executive level experience in the field of residential property management

Deep experience in financial management, project management, leasing, and oversight of facilities maintenance and management a must

Bachelor's degree required

Must be open to travel 30-50% of the time based on business needs. A valid driver's license and personal car for local travel is required

Tech-savvy is a must & experience with implementing processes and software solutions

Excellent verbal and written communication skills

Preferred

Master's in business, Finance, Management, etc., preferred

Bi-lingual English / Spanish communication skills a plus

Company

YMP Real Estate Management, LLC.

YMP Real Estate Management, LLC is a private real estate firm engaged in the acquisition and management of both multi-family and commercial properties.

Founded in 2011

Fort Lauderdale, Florida, USA

201-500 employees