Terra West Management Services · 1 month ago
Collector
Las Vegas,NV,US
Full-time
Onsite
New Grad, Entry LevelTerra West Management Services is focused on providing management services, and they are seeking a Collector to negotiate payment arrangements with owners. The role involves managing accounts in delinquency, conducting outbound calls, and achieving departmental goals for collections.
Real Estate
Responsibilities
To conduct outbound phone calls in a call center to owners about current or past due mortgage payments, recovering delinquent accounts
To provide complete account management and portfolio of accounts from 0-60+ day’s delinquency and to bring them current
To documenting each of our customer interactions, conversations and payment arrangements
To meet daily (100 calls per day), Weekly and monthly goals for the department
To negotiate payments via telephone, email
Qualification
Required
HS Diploma or equivalent
Ability to work weekends and holidays
Professional verbal and written communications skills
Excellent computer skills and phone etiquette
Detail-oriented with excellent organizational and time management skills
Must be a person who can balance and split their skill set between customer service and collections
Experience in MS office applications. (MS Word, Excel & Outlook)
Preferred
Working knowledge of FDCPA, CFPB, and FDIC a plus
Company
Terra West Management Services
Terra West Management Services is a real estate firm in Las Vegas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa de Marigny
President & COO
Company data provided by crunchbase