Terra West Management Services ยท 3 weeks ago
Maintenance & Engineering Dispatcher - Tahiti Village
Las Vegas,NV,US
Full-time
Onsite
New Grad, Entry LevelTerra West Management Services is a hospitality and lifestyle company that inspires lasting togetherness through its brands. The Maintenance & Engineering Dispatcher will oversee the daily operations of the Maintenance & Engineering Status Board, ensuring smooth daily operations and effective communication with the Front Desk and maintenance staff.
Real Estate
Responsibilities
Oversee the successful execution of the following as well as completing the tasks when necessary:
Daily set up and room assignments for the Maintenance staff
Review and respond to company emails from internal and/or external sources as needed
Run & monitor reports such as late checkouts, out of service, early outs
Prepare Out of orders list
Work closely with and communicate with the Front Desk Room Controller/Leadership regarding any opportunities or challenges that arise concerning project rooms and/or units are require Out Of Order status
Answer telephone calls, respond to questions and handle requests from internal and external guests
Create Eagle work orders in timely manner
Track and follow up on the progress of all Maintenance work orders to ensure timely completion; report any Engineering Overdue work orders to department leads/leadership immediately
Communicate with Front Desk team to resolve any room discrepancies
Maintain accurate records of quarterly project lists
Input Housekeeping and Maintenance work orders in Max Panda
Performs clerical duties such as typing filing and computer inputs
Report any challenges to the Maintenance & Engineering Management immediately
Arriving on time for all scheduled shifts in proper attire, including nametag
Maintain a flexible work schedule according to the occupancy levels
Any other tasks as assigned by management
Qualification
Required
Must have effective oral and written English communication skills
Basic knowledge on handling devices and radios
Knowledge of basic computer skills
Knowledge of basic math skills
Ability to operate copier, fax and scanner
Ability to handle a multiple phone lines
Ability to use computers and software applications related to assigned task
Ability to type at least 30 words per minute
Have an excellent customer service, sustainability and diversity, equity and inclusion
Be able to take clear messages and deal with upset customers
Have phone and radio etiquette
Have a hospitable personality, team oriented, and enjoys working with and serving people
Ability to work flexible shifts including nights, holiday and weekends
At least 18 years of age
Required to sit for extended periods of time
Company
Terra West Management Services
Terra West Management Services is a real estate firm in Las Vegas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa de Marigny
President & COO
Company data provided by crunchbase