Medline · 1 day ago
Observability Engineer
Northbrook, IL
Full-time
Hybrid
Mid Level
$85K/yr - $128K/yr
3+ years expMedline is a growing worldwide organization that is seeking an Observability Engineer to manage and optimize their AppDynamics SaaS monitoring platform. This role involves ensuring high application availability, configuring monitoring capabilities, and providing insights to improve performance and resilience.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Administer, maintain, and upgrade AppDynamics agents and controllers
Configure application tiers, business transactions, data collectors, and service endpoints
Create, optimize, and maintain health rules, alerting mechanisms, policies, and automated actions
Prepare and deliver regular reports on alerts, usage, and license consumption
Manage vendor interaction, including Cisco support tickets
Maintain detailed documentation of AppDynamics deployments and standards
Work with the NOC and application teams to investigate incidents and restore service quickly
Serve as the SME for diagnosing application performance issues using AppDynamics
Provide training and coaching to IT teams on effective use of AppDynamics
Maintain working knowledge of competing APM/observability solutions (e.g., Splunk, Datadog, LogicMonitor, OpenTelemetry)
Evaluate tools and industry trends to recommend improvements to Medline’s monitoring strategy
Support integrations with Twilio and Power Automate for alerting workflows
Qualification
Required
3+ years managing a large-scale AppDynamics/APM environment
3+ years of operations experience in a fast-paced IT environment
Strong problem investigation and resolution skills
Excellent communication and customer-facing skills
Familiarity with IT Service Management practices (change, incident, and problem management)
General knowledge of Windows and Linux system administration
Experience writing SQL queries
General knowledge of Azure Cloud and IT networking concepts
Preferred
Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience)
Cisco AppDynamics certification
ITIL v4 Foundation certification
Experience with other monitoring tools (Splunk, Datadog, Dynatrace, New Relic, LogicMonitor) and modern observability practices
Scripting or development experience (Python preferred)
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
Packaging-Gateway.com
2026-01-16
2026-01-13
Company data provided by crunchbase