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TMEIC · 2 weeks ago

Technical Services Field Technician-Energy & Infrastructure Solutions (ET24090)

Greater Roanoke Area

Full-time

Onsite

Mid Level

3+ years exp

TMEIC is a company specializing in Energy & Infrastructure Solutions, and they are seeking a Technical Services Field Technician. The role involves providing warranty support for utility scale solar PV inverters and other power electronic products, along with troubleshooting and technical support for clients and field personnel.

Industrial Automation

H1B Sponsor Likely

Responsibilities

Analyze client equipment failures using diagnostics tools to resolve issues

Provide technical support to clients and other engineers, when not in the field

Perform commissioning, installations, quality inspections, and performance testing of photovoltaic inverter systems to meet design performance criteria

Troubleshoot, isolate issue, repair and/or replace defective components

Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned

Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports

Prepare Service Advices and issue to clients and engineers as necessary

Write and/or review field reports, and issue to clients as requested

Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices

Process warranty replacements, expediting when necessary

Investigate suggested field changes, report problems and recommend solutions to parent company as necessary

Bring full effort to bear on tasks assigned by manager

Give manager best advice

Give earliest notice when work cannot be delivered as specified

Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

Comply with all Company policies, practices, and procedures and all regulations and laws

Recommend viable improvements proactively

Ensure effective utilization of business tools and processes

Qualification

Utility Scale Solar PVPower DistributionVariable Frequency DrivesControls EngineeringLow Voltage Drive EngineeringPhotovoltaic Inverter ExperienceBattery Storage ExperienceMS Office ProficiencyInterpersonal SkillsOrganizational SkillsCommunication Skills

Required

Associate degree with concentration on electrical, mechanical, mechatronics engineering or related field, or equivalent via education and/or work experience

Knowledge of power conversion and distribution transformers

Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

Demonstrated continuous improvement in areas of responsibility

Proficiency in MS Word, Excel, PowerPoint, Access, Outlook

Availability to travel, domestically and internationally, approximately 75%, occasionally with limited notice

Ability to work in all elements, depending on job location, time of year, heat, cold, rain & snow

Preferred

3 years' field engineering experience with Utility Scale Solar PV Inverters, Variable frequency drives, power distribution, power electronic and rotating machine products

Controls engineering experience

Low voltage drive engineering experience

Photovoltaic Inverter power generation experience

PPC and battery storage experience

Company

TMEIC

TMEIC designs, develops and engineers advanced automation systems, large AC and DC motors and variable frequency drives.

Founded in 2003

Roanoke, Virginia, USA

1001-5000 employees

https://www.tmeic.com/

H1B Sponsorship

TMEIC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (4)

2020 (20)