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Providence · 2 weeks ago

Principal Network Engineer IS, Voice and Unified Communications (UC)

Washington, United States

Full-time

Hybrid

Lead/Staff

$52.12/hr - $88.75/hr

8+ years exp

Providence is a comprehensive health care organization dedicated to serving the vulnerable in our communities. The Principal Network Engineer specializing in Voice and Unified Communications will be responsible for the design, operation, and enhancement of large-scale communication services, ensuring optimized performance and providing expert support in complex environments.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Play a critical role in the design, operation, and enhancement of large-scale communication services tailored for IS, non-IS, and clinical caregivers

Deploying and managing advanced voice/UC systems

Integrating legacy systems to ensure seamless and optimized performance

Provide top-tier support in complex environments

Drive innovation and efficiency in voice-related technologies

Some travel may be required to support various initiatives and implementations effectively

Qualification

Voice/UC systems expertiseAutomation experienceScripting PowerShellScripting PythonResilience modelingN-tier solutionsData-driven decision makingVoIP networking knowledgeCisco UCS technologiesAvaya UC technologiesAdvanced problem solvingConsensus-building skillsCommunication skillsNegotiation skillsPresentation skills

Required

Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience

8 or more years of related experience

Strong experience in automation, specifically related to deployment, recovery, or other manual processes

Scripting experience with one of PowerShell, Perl, Ansible, VB Script, Python, SQL

Strong experience with n-tier solutions

Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)

Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations

Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements

Strong experience leveraging data and metrics to drive behavior, process, and priority decisions

Strong experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis

Preferred

Master's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience

8 or more years of hands-on experience with Avaya Enterprise Unified Communications (UC) technologies in a multi-data center environment

4 or more years of hands-on experience with Cisco in a multi-data center environment

Proficiency in Cisco UCS technologies, including Call Manager, CUBE, Unity, WebEx Calling, and Voice Gateways

Expertise in Avaya hardware and technologies such as Communication Manager, Aura Messaging, and Session Manager

Experience in managing and supporting Oracle SBC in a large-scale enterprise environment

Deep knowledge of VoIP networking services, including SIP and carrier-based solutions

Experience with monitoring and telemetry tools, such as SNMP, Syslog, and Wireshark

Cloud and networking certifications, preferably at the CCNP Collaboration level

Experience with large scale migrations from legacy PBX and voice services to Cisco Cloud UCM and SIP

Preferred experience support faxing over SIP/H.323

Familiarity with CDR systems and SIP log aggregator data collection

Proficiency in voice testing, load tools, and call-quality measurement tools

Strong analytical ability, judgment, and problem-solving skills, with a comprehensive understanding of business functions and IT industry issues

Highly developed communication, negotiation, presentation, and consensus-building skills

In-depth knowledge of IT concepts, strategies, methodologies, practices, and procedures

Benefits

401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Life insurance

Disability insurance

Time off benefits (paid parental leave, vacations, holidays, health issues)

Voluntary benefits

Well-being resources

Company

Providence

Glassdoor3.6

Every day, 119,000 compassionate caregivers serve patients and communities through Providence St.

Founded in 2016

10001+ employees

http://www.providence.org

H1B Sponsorship

Providence has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)