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Busey · 2 weeks ago

Enterprise Digital Banking Product Manager

Leawood, KS

Full-time

Onsite

Mid, Senior Level

$85K/yr - $115K/yr

3+ years exp

Busey is a financial institution seeking an Enterprise Digital Banking Product Manager to lead the development and management of their product lines. The role involves collaborating with multiple business units to enhance user experience and operational efficiency while ensuring compliance with regulatory requirements.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Manage all aspects of product line development, new product launch and product changes, including product configuration, testing, development of procedures and training

Identify gaps and recommend new or existing product changes and enhancements that improve market position, client experience, quality, efficiencies, and expense management

Prioritize initiatives for Enterprise Digital Banking through data-driven business cases, user value, risk considerations, and operational impacts

Lead efforts around market research and client engagement to ensure products and services are aligned with bank strategies

Lead persona and journey development to capture motivations and pain points across segments, ensuring experiences resonate with first-time digital users through advanced treasury operators

Operate and partner across the organization as a Product Manager within Agile, Scrum, Kanban, SAFe, or hybrid delivery environment

Collaborate with other Product team members to maintain Product Roadmap initiatives and prioritization. Partner with peers, including Sales, Marketing, Operations, Product, IT, and Support

Partner with teams to ensure digital capabilities comply with regulatory requirements such as ADA, UDAAP, Reg E, Reg Z, AML expectations and fraud-mitigation best practices

Collaborate with technology teams to translate business requirements into technical specifications, ensuring smooth implementation of product features

Identify product issues and work with internal partners and/or vendors to identify root cause and timely resolution

Create project proposals and business cases for new and existing products

Monitor core vendor driven changes, measure and manage impact as well as communicate changes appropriately

Work closely with technology partners and digital platform vendors to deliver high-quality functionality that enhances daily operations for consumers, small businesses, and treasury clients

Consult with market leaders on project strategy, direction, quantitative measures, and changes

Track, report, and communicate key project milestones and recommend adjustments as needed for on time and on budget completion of product implementations and enhancements

Manage assigned products; address any issues and mitigate product risks

Manage products to accommodate organization priorities based on business need, resource capacity, risk and cost

Own assigned products and work with market leaders and/or vendors to ensure resolution to any challenges and resolve any conflicts

Analyze and interpret product related data; communicate data to influence business decisions and actions; drive product adoption across multiple business lines

Lead changes, including product configuration, testing, development of procedures and training

Collaborate with technology teams to translate business requirements into technical specifications, ensuring smooth implementation of product features

Partner with peers, including Sales, Marketing, Operations, Product, IT, and Support

Understand the profitability of the products and their associated costs; promote products to markets and help clients understand the value add

Identify and create internal and external client communication pertaining to product and service announcements

Qualification

Agile product managementQ2 Digital BankingBank products knowledgeMicrosoft OfficeProduct Management CertificationAnalytical thinkingPrioritization skillsExceptional communicationCollaboration