Clinical Labs Of Hawai'i, LLP · 3 weeks ago
Laboratory Assistant- Aiea Heights Client Services
Aiea, HI
Full-time
Onsite
Entry Level
$19.74/hr - $21.71/hr
1+ years expClinical Labs Of Hawai'i, LLP is a Great Place to Work certified employer dedicated to supporting its team members. The Laboratory Assistant role involves responding to client inquiries, performing specimen processing, and ensuring compliance while collaborating with laboratory staff.
Clinical TrialsHealth CareHealth DiagnosticsMedicalTest and Measurement
Responsibilities
Provide immediate responses to client and customer questions
Perform laboratory assistant duties including specimen processing, add-ons, and send-outs
Investigate and resolve client issues, discrepancies, and report concerns
Notify clients of STATs and critical values in accordance with guidelines
Track and monitor send-out tests, escalating issues when necessary
Collaborate with laboratory staff to ensure timely service and accurate results
Maintain confidentiality, compliance, and professional communication at all times
Qualification
Required
High School Diploma or equivalent (college degree preferred)
Strong problem-solving and decision-making skills
Computer proficiency with the ability to learn new software quickly
Excellent organizational, interpersonal, and communication skills
Preferred
Laboratory Assistant (LAS or LA) experience
Previous customer service experience
1–2 years working in a clinical laboratory environment
Benefits
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
Company
Clinical Labs Of Hawai'i, LLP
Clinical Labs of Hawai'i, LLP with Pan Pacific Pathologists, LLC is the leading medical laboratory testing company in the State of Hawaii, offering a full range of anatomical and clinical tests for Hawai'i's medical community.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Yokota, SHRM-SCP
Human Resources Business Partner
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